Job Description
Job DescriptionBenefits:
- 401(k) matching
- Competitive salary
- Flexible schedule
- Paid time off
McDaniel Insurance Agency is seeking a dedicated Commercial Lines Account Manager to join our team. The ideal candidate will be a team player who thrives in a supportive, cooperative environment and is committed to delivering outstanding service to our commercial clients.
Benefits/Perks:
- Competitive Pay and bonus opportunities based on experience and qualifications
- Opportunities for professional development and career advancement
- A collaborative and supportive work environment
- Flexible working arrangements
- 401(k) plan with company match
- Paid Volunteer Hours & Give Back Opportunities
- Join our team and take the next step in your career as a Commercial Lines Account Manager
Responsibilities
- Account Management: Manage and service a portfolio of commercial lines insurance accounts, ensuring all client needs are met and exceeded.
- Client Relations: Build and maintain strong relationships with clients, understanding their business needs and providing tailored insurance solutions.
- Policy Administration: Oversee the processing of renewals, endorsements, ensuring accuracy and compliance with company guidelines.
- Claims Support: Assist clients with claims processing, providing guidance and support to ensure a smooth and efficient experience.
- Team Collaboration: Work closely with underwriters, brokers, and other team members to develop and deliver comprehensive insurance programs.
- Problem Solving: Address and resolve client inquiries and issues promptly, using a proactive approach to prevent future problems.
- Sales Support: Support the sales team in identifying opportunities for new business and upselling existing clients on additional products and services.
- Documentation and Reporting: Maintain accurate and up-to-date records of all client interactions, policy details, and other relevant information in the agency's management system.
- Market Analysis: Stay informed about market trends, industry developments, and competitor activities to provide informed advice and recommendations to clients.
- Attend trainings and seek self directed and agency supported learning opportunities.
Qualifications
- Experience: Minimum of 3-5 years of experience in commercial lines insurance.
- Education: Property & Casualty Insurance License.
- Excellent communication and interpersonal skills.
- Strong analytical and problem-solving abilities.
- High attention to detail and organizational skills.
- Agency Management System experience & Microsoft Office.
- Team Player: Demonstrated ability to work effectively within a team, contributing positively to team dynamics and supporting colleagues as needed.
- Customer Focused: Passionate about providing exceptional service and building long-term client relationships.
- Adaptability: Ability to thrive in a fast-paced environment, managing multiple priorities and deadlines effectively.
Flexible work from home options available.