Catering Sales & Marketing Coordinator

Job Description

Job Description

Brackett's Crossing County Club ~

Our premier private country club & course, located just minutes from the Twin Cities, hosts meetings, weddings, galas, and events from 2 to over 400 guests. Be a part of our team and success!

Full Benefits Package + Perks + Flexible Schedules

Catering Sales & Marketing Coordinator:

The Catering Sales & Marketing Coordinator works closely with the Director of Sales and Catering in the primary coordination of all catering event marketing and sales, administrative duties and service aspects related to banquet/catering functions at Brackett's Crossing Country Club. Assist with the execution of sales goals & current bookings while meeting monthly and annual catering budget. The Catering Sales & Marketing Coordinator provides clear and concise communication between all departments and clients to ensure the success of events. A high level of organization, attention to detail and sales skills while maintaining a positive, customer service mindset is required.

Primary Responsibilities:

• Handle full sales cycle of marketing, touring, booking and closing of events. Solicit, negotiate and book new and repeat business while maximizing banquet space to meet and exceed revenue goals.
  • Develop catering marketing and promotional materials including but not limited to tour packets, social media and updating websites.
• Work closely with the Director of Sales and Catering in the coordination and execution of all events.
  • Complete contracts, collect initial payment/deposits and collect final payments from completed events.
  • Monitor events booked to ensure functions are delivered to client's expectations.
• Understanding and knowledge of Banquet Event Orders (BEO).
  • Attend weekly BEO meetings and/or additional pertinent meetings to ensure preparation, organization and successful execution of events.
  • Adaptability/flexibility to respond to any event changes in a calm and professional manner.
  • Communicate any changes to all parties involved.
• Execution of banquet, catering and designated member events as assigned.
  • Communicate with Banquet Manager, Banquet Chef and clients to ensure smooth, efficient service during an event.
  • Provide point of contact for groups and special events, while providing personal contact to ensure customer satisfaction.
  • Serve as liaison between service staff and other staff members when needed.
  • Understand the impact of Sales and Catering operations for the overall success of an event and manages activities to maximize customer satisfaction.
• Ensure and provide excellent Customer Service.
  • Set and deliver a positive example for client relations.
  • Assist and respond to any client problems, incidents and/or complaints concerning food, beverages and/or service as they occur and advise the GM & AGM of appropriate corrective action taken.
  • Follow-up with contacts to get a post-function evaluation, make changes and book future events.
  • Assist the Brackett's Crossing Country Club team in developing lasting relationships with clients to retain business and increase growth.
• Manage department administrative duties, supplies, rental items and equipment related to banquet/catering functions.
  • Invoice clients and follow-up on any past due accounts.
  • Maintain and organize current and accurate files for all events.
  • Assist with updating catering documents as needed; catering menus, seasonal menus, pricing, promotions, etc.
  • Catering supplies; folders, brochures, tour bags, wedding gifts, promotional materials etc.
  • Assist with rental equipment; photo booth management or other equipment required for events.
• Foster a relationship of open communication with the Sales and Catering & Banquet Team to ensure continued success and improvement on all events.
• Continued education and implementation of policy changes and/or procedures pertaining to federal, state and local laws regarding food & alcoholic beverages.
• Each employee of Brackett's Crossing is expected to carry out all reasonable requests by management that the employee is capable of performing.

Position & Schedule:

Full-Time, Exempt. Available Monday-Sunday. Depending on business volume, flexibility is needed to work days, evenings, weekends and some holidays. Days off are consecutive, unless business needs dictate otherwise.

Perks ~ Golf Privileges, Merchandise Discounts, Approved Dues/Education/Certifications

Benefits ~ Medical & Dental 100% Employer paid premium, HRA, HSA, Short Term & Long Term Disability & 401-k

Mission Statement:

To provide a legacy for our membership by maintaining a family-oriented atmosphere featuring a premier golf course, recreational activities, exceptional food, superior service and provide its employees with an environment that fosters respect, teamwork, and an opportunity for personal growth.

"BE A PART OF IT!"