Job Description
Job DescriptionDescription:
The Medical Receptionist is responsible for ensuring exceptional patient experience through efficient management of the practice operations. Responsibilities include but are not limited to:
- Greeting and checking patients in a fast-paced medical office
- Answering telephones and responding appropriately to patient calls and inquiries
- Assisting with collecting patient balances and all necessary healthcare insurance information and paperwork
- Scheduling patient appointments
- Assisting controlling the flow of the patients in the office
- Making chart notes and notes for the Doctor as necessary
- Working directly with the doctor to implement provider scheduling to ensure maximum productivity.?
- Performing other related office duties as required.
Medical Receptionist Skills/Abilities
- Ability to work independently
- Dependable
- Detail and task oriented, with strong follow up skills
- Accurate typing and date entry skills
- Strong customer service and communication skills
- Ability to prioritize job duties to meet deadlines
- Knowledge of Microsoft applications MS Word, Excel, and Outlook
- Have organizational skills to maintain logs and provide follow-up with other departments
- Ability to read and interpret documents such as patient charts, safety rules, operating and maintenance instructions, and procedure manuals.?
- Ability to speak effectively and clearly to patients and their family members.
- Ability to establish and maintain effective working relationships with a diverse group of people at all levels of the organization.
Qualifications:
- A high school diploma or GED certificate
- Experience working in a medical office preferred.
- Experience working with an EMR system preferred.
Requirements: