Job Description
Job DescriptionSUMMARY
The Administrator performs daily activities necessary to operate a residential real estate office. The Office Administrator is a professional and personable resource to the Sales Agents and the public. They perform a variety of receptionist and administrative activities. This is a full-time position.
ESSENTIAL DUTIES AND RESPONSIBILITIES
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General Duties Include:
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Process listings, sales, and closings that are turned in by the agents in the region
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Scan and deposit checks
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Use our various computer programs to process listings, sales, and closings for the region
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Perform receptionist responsibilities: including greeting visitors, answering incoming calls, scheduling appointments, and providing general information regarding real estate listings
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Process incoming and outgoing mail
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Assist our Sales Agents with troubleshooting and resolving issues
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Assemble listing and buyer packets, as needed
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Maintain accurate logs and monthly reports for the office
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Monitor office supplies and complete order process when necessary
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Maintain organized and accurate files on all work processes
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Open and close the office daily per local office instructions (turn on lights and radio, computer monitors, make coffee, straighten office areas, etc.)
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Support the managing broker as needed
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QUALIFICATIONS
Person should possess the following:
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Excellent communications skills
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Personable and friendly
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Proficient with technology (Microsoft Office, Google products and other back-office software)
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Ability to work well under pressure balancing multiple priorities and assignments to meet deadlines
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Consistent with follow up and follow through
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Strong typing skills
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Ability to handle and resolve recurring problems
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Must be highly organized
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Adaptable to various personalities/situations
EDUCATION and/or EXPERIENCE
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Combination of education and experience sufficient to successfully perform the essential duties of the job
LANGUAGE SKILLS
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Ability to read and understand documents and to communicate with agents and other staff members in a courteous and professional manner
MATHEMATICAL SKILLS
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Basic Accounting knowledge helpful in processing closings, deposits and the monthly billing statements
REASONING ABILITY
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Ability to define the problem, establish facts and draw a valid conclusion to solve the problem and plan initiatives
PHYSICAL DEMANDS
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Mobility to work in a standard office setting using standard office equipment including:
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Stamina to maintain attention to detail despite interruptions
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Strength to lift and carry files weighing up to 3 pounds
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Vision to read printed materials and a computer screen
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Hearing and speech to communicate in person and over the telephone
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WORK ENVIRONMENT
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Frequently subject to interruptions in a moderate noise level office setting
HOURS
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Monday - Friday 8am- 5pm