Job Description
Job Description
Job Details:
Position: Data Entry Specialist
Location: 10105 Senate Drive Lanham Maryland USA 20706
Duration: Up to 2 years for the right candidate
Pay rate: $ 23.00/hr (W2 without benefits).
Estimated Regular Hours/Week: 1st Shift 7:30 AM – 4:00 PM (Possible overtime)
Description:
Responsible for the proper receipt and tracking of customer subscriber equipment, primarily 2-way radio communication devices.
This includes receiving deliveries, unpacking boxes, validating data, engaging with customers, and entering device and customer information into the system.
Key Responsibilities:
- Receive, unpack, and validate customer devices in the system
- Engage with customers regarding equipment status and processing
- Perform accurate data entry of device and customer information
- Handle customer assets with care and professionalism
- Collaborate with FTC Service & Sales Teams and direct customer contacts
- Meet ISO9001 and internal service level objectives
- Interface assertively and positively with FTC personnel
- Maintain accountability for workflow and results
- Use FTC’s Oracle-based Service Operating System
Required Qualifications & Skills:
- Typing speed of at least 30 WPM
- Excellent written and verbal communication
- Strong organizational and multitasking skills
Main Responsibilities:
- Proficiency in Google Suite and Microsoft Excel
- Typing speed of at least 30 WPM
- Ability to lift up to 35 lbs.
Company DescriptionAmerican video equipment, telecommunications equipment, software, systems and services provider.
Company Description
American video equipment, telecommunications equipment, software, systems and services provider.