Job Description
Job DescriptionHearing and Audiology Services is an independent, locally-owned audiology practice offering comprehensive services to patients in Raleigh, NC.
Committed to delivering exceptional patient care, the clinic is seeking a dedicated individual to fill the role of Front Office Coordinator and join their team.
The Front Office Coordinator will play a vital part in ensuring the smooth operation of the clinic's front desk. Responsibilities include greeting and assisting patients, scheduling appointments, managing paperwork, and cultivating a professional and friendly atmosphere.
Responsibilities:Patient Communication & Engagement:
- Serve as the main point of contact for patients, both in-person and over the phone.
- Provide exceptional customer service by addressing inquiries, scheduling appointments, and resolving concerns professionally.
- Foster positive relationships with patients by actively listening, showing empathy, and addressing their needs and concerns.
Appointment & Schedule Management:
- Coordinate and manage patient appointments to ensure efficient scheduling and resource allocation.
- Maintain accurate appointment schedules in the system.
Patient Intake & Records Management:
- Collect and manage patient information, including medical history, insurance details, and personal demographics.
- Ensure completeness, accuracy, and compliance with privacy regulations for all patient records.
Administrative Support:
- Assist with various administrative tasks, such as data entry, filing, and organizing patient files.
- Maintain inventory of office and clinical supplies to ensure availability for daily operations.
Requirements:
- Experience in customer service or front office administrative services (medical office is a plus)
- Proficient in Microsoft Office, Word, Excel, and Outlook
- Exceptional time management, interpersonal, verbal, and written communication skills
- Proactive and organized with the ability to multitask.
Benefits:
- Healthcare Stipend
- PTO and Paid Holidays
Company DescriptionStaffing Proxy is a specialized recruiting firm focused exclusively on the hearing healthcare industry. We connect audiologists, hearing aid specialists, and hearing health providers with private practices across the U.S.—from small family-owned clinics to regional multi-site groups.
With deep industry expertise and a nationwide network, we understand the unique skills and certifications providers bring to the table—and we know what today’s hearing practices need to grow. Whether you’re seeking a new opportunity in diagnostics, hearing aid dispensing, or patient care, we help match you with roles that align with your clinical strengths and professional goals.
We don’t just fill jobs—we build lasting career connections in audiology and hearing care.
Company Description
Staffing Proxy is a specialized recruiting firm focused exclusively on the hearing healthcare industry. We connect audiologists, hearing aid specialists, and hearing health providers with private practices across the U.S.—from small family-owned clinics to regional multi-site groups.\r\n\r\nWith deep industry expertise and a nationwide network, we understand the unique skills and certifications providers bring to the table—and we know what today’s hearing practices need to grow. Whether you’re seeking a new opportunity in diagnostics, hearing aid dispensing, or patient care, we help match you with roles that align with your clinical strengths and professional goals.\r\n\r\nWe don’t just fill jobs—we build lasting career connections in audiology and hearing care.