Part time/Full time Customer Service Representative

Job Description

Job Description

We are seeking a Part time/Full time Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

Responsibilities:

• Handle customer inquiries and complaints
• Provide information about the products and services
• Troubleshoot and resolve product issues and concerns
• Document and update customer records based on interactions
• Develop and maintain a knowledge base of the evolving products and services

​Qualifications:

• Previous experience in customer service, sales, or other related fields
• Ability to build rapport with clients
• Ability to prioritize and multitask
• Positive and professional demeanor
• Excellent written and verbal communication skills
• Insurance knowledge preferred

Company DescriptionWe are a medical equipment company that specializes in Respiratory and Mobility equipment. We bill all of the main insurances including Medicare and Medicaid. Insurance knowledge is a plus, but we are willing to train the right candidate.

Company Description

We are a medical equipment company that specializes in Respiratory and Mobility equipment. We bill all of the main insurances including Medicare and Medicaid. Insurance knowledge is a plus, but we are willing to train the right candidate.