Job Description
Job Description
The Hanna Gender Center is a medical practice that exclusively serves transgender and non-binary patients. We are a company that is looking for a top-notch team member with the passion, energy, focus and commitment to excel in this type of environment.
Major Duties and Responsibilities:
· Warmly greet incoming patients upon entering the practice and complete the check-in process.
· Administrative duties including answering telephones, scheduling patient appointments per doctor preferences and transcribing messages for return calls and faxes.
· Obtain and verify insurance eligibility for all applicable patients. Responsible for auditing and editing insurance claims as needed. Submitting prior authorization requests, we are able to train you in this regard.
· Scanning and entering routing slips and other documents into EHR
· Confirm all appointments for the following day, reschedule appointments
· Pull and prepare charts for all patients scheduled for the following day.
· Responsible for keeping the front desk organized at all times.
· Opening and closing procedures determined by practice.
Required Skills/Knowledge:
· Demonstrated flexibility in addressing a broad spectrum of patient requirements and preferences.
· Demonstrated ability to cultivate positive patient rapport and build relationships while increase patient-retention.
· Strong communication skills (oral and written) with the proven ability to manage priorities in a fast paced environment.
· Ability to multi-task, set priorities and ensure that patient commitments/deadlines are met
Qualifications:
· High school diploma, GED or equivalent
· 2 years related work experience
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• Must be physically able to sit for long periods of time, read a computer screen for long periods of time, reach, and lift up to 40 lbs. Hand dexterity, and eye and hand coordination critical. Employee is subject to inside environmental conditions. Employee's schedule could include after hour projects, as needed. Travel, as needed between practices. Saturday availability is required.
This description is not intended to include all job duties. Team members may be requested to do other job-related tasks other than those listed here.
Hanna Gender Center is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
We thank all applicants in advance for their interest in this position, however, only those selected for an interview will be contacted.
Company DescriptionHanna Gender Center is a premier gender-affirming surgical practice whose sole mission is to provide the best care available to transgender and non-binary patients. Our facility combines the latest surgical techniques with a patient-centric approach and a gender confirmation surgeon with years of expertise to ensure tailored, and comprehensive care.
Company Description
Hanna Gender Center is a premier gender-affirming surgical practice whose sole mission is to provide the best care available to transgender and non-binary patients. Our facility combines the latest surgical techniques with a patient-centric approach and a gender confirmation surgeon with years of expertise to ensure tailored, and comprehensive care.