Job Description
Role Description
Clinical Training Specialist is responsible for providing training and education to current and future Ekso Bionics customers while facilitating use of our product in healthcare and personal settings. This includes initial and ongoing training visits as needed at customer sites. Ensure competent and safe operation of Ekso devices by all physical therapists at customer sites. The activities needed to support these objectives include, while not limited to: improving the quality, efficiency, and productivity of the physical therapy/clinical team, facilitating patient use of our products directly and through others, complying with Ekso Bionics quality management system, making presentations to current and future customers, supporting the design and development of future products, and the development and support of clinical training with Ekso Bionics customers.
Principle Duties
- Operational management of geographical region
- Onsite training, Sales demonstrations and Conference representation
- Product development support at San Rafael, CA
Qualifications
- Strong skills in Communication to effectively convey training materials and provide clear instructions to diverse audiences.
- Expertise in Training & Development with a focus on delivering impactful training and ensuring user proficiency.
- Experience in Training and Instructional Design to create engaging, well-structured training materials and sessions.
- Proficiency in Customer Service to address client needs and deliver exceptional service at every interaction point.
- Self-motivated with time management skills to handle hybrid work responsibilities effectively.
- Must be a licensed physical therapist or certified prosthetist orthotist with at least four (4) years of experience treating in an inpatient and/or outpatient rehabilitation setting, with at least a two (2) year focus in spinal cord injury (SCI) rehabilitation, stroke/CVA rehabilitation, or other neurological conditions that require gait training.
- Must have thorough understanding of and demonstrated experience working with CVA and spinal cord injuries or other neurological conditions at all levels. Must understand clinical risks and complications associated with diagnosis, and have experience gait training patients with spinal cord injury or other neurological conditions.
- Have exceptional physical evaluation skills.
- Experience as a Clinical Instructor to physical therapy student(s) or other applicable healthcare instruction.
- Additional experience in neurological rehabilitation and teaching rehabilitation professionals preferred.
- Comfortable using tools to adjust devices (Similar to wheelchair adjustment skills).
- Robotic experience preferred
- Provides excellent verbal and written communication to various team members in a timely manner. Requires effective communication to convey, develop and implement ideas to various customers and teams.
- Possesses a high sense of urgency, initiative and effective decision making skills. Must present a professional demeanor and demonstrate an ability to work with a diverse group of individuals.
- Is energetic, works quickly and efficiently with detail and accuracy; able to effectively manage multiple priorities in a fast paced and dynamic environment.
- Proficient with computer use including Microsoft office suite and databases used by the business.