Job Description
Are you a skilled operations leader with a passion for team development and exceptional service delivery? Arco Home Services is looking for a Plumbing Trade Manager to lead and grow our residential service teams. This is a key leadership role responsible for managing daily field operations, driving performance, and ensuring our customers receive best-in-class home services.
Who We Are
Based in Cleveland, Arco Home Services is a full-service provider of residential HVAC, electrical, and plumbing solutions. Known for our integrity, reliability, and high-quality work, we are proud to serve homeowners across the region. Our team is built on trust, professionalism, and a shared commitment to exceeding customer expectations.
Why Join Arco?
- Competitive compensation ($125,000–$200,000+ based on performance)
- Company vehicle and fuel card
- Health, dental, and vision insurance
- 401(k) with company match
- Paid time off and holidays
- A growing company with real opportunities for career advancement
What You’ll Do
- Drive Growth & Efficiency: Monitor KPIs, manage team productivity, and implement systems that improve operational effectiveness and customer outcomes.
- Lead Field Teams: Oversee a team of skilled technicians across multiple trades. Set clear expectations, coach for performance, and maintain a culture of accountability, safety, and professionalism.
- Manage Daily Operations: Coordinate schedules, support job planning, monitor quality, and ensure work is completed efficiently and to the highest standards.
- Ensure Customer Satisfaction: Deliver a service-first mindset across all interactions. Resolve issues proactively and ensure every homeowner receives the Arco experience: respectful, timely, and high-quality.
- Build the Team: Recruit, train, and retain top talent across service divisions. Promote a positive culture focused on development, craftsmanship, and pride in the work.
What You Bring
- Strong leadership and team-building skills
- Experience managing field operations in home services
- Ability to manage scheduling, workflow, and performance metrics
If you're ready to lead a strong team, grow a respected brand, and take ownership of service excellence, we’d love to hear from you. Apply now to become the Trade Manager at Arco Home Services.