Job Description
Job Description
About Company:
iPro Inc/Novarad South is a privately held Enterprise Imaging software company located in Calhoun Georgia. Since 1998, iPro Inc/ Novarad South has been delivering expert imaging technology, specializing in PACS replacements, integrations, and secure hosting solutions that keep radiology operations running efficiently and reliably.
iPro Inc/Novarad Health provides equal employment opportunities to all employees and applicants for employment. Benefits offered are Medical, Dental, Vision insurance, Disability Insurance 401(k), paid sick time and paid vacation
Please visit our website https://novaradsouth.ipro-inc.com/ for more information about our company and products provided.
About the Role:
The Tele Marketing role is pivotal in driving business growth by engaging potential and existing clients through effective communication and persuasive sales techniques. The primary objective is to generate leads, promote products or services, and build lasting customer relationships that contribute to the company’s revenue targets. This position requires a proactive approach to understanding client needs and tailoring conversations to highlight the value proposition of the offerings. The role also involves gathering market intelligence and customer feedback to inform strategic decisions and improve service delivery. Ultimately, the Tele Marketing professional will serve as a key ambassador for the company, ensuring a positive customer experience and fostering brand loyalty.
Minimum Qualifications:
- High school diploma or equivalent.
- Proven experience in telemarketing, sales, or customer service roles.
- Strong verbal communication skills with the ability to engage and persuade diverse audiences.
- Ability to handle rejection professionally and maintain a positive attitude.
- Basic computer proficiency, including experience with CRM software and Microsoft Office.
- Ability to work independently and as part of a team in a fast-paced environment.
Preferred Qualifications:
- Associate’s or Bachelor’s degree in Business, Marketing, Communications, or a related field.
- Experience working within the healthcare industry or similar sectors.
- Advanced knowledge of CRM platforms and telemarketing tools.
- Ability to analyze customer data and market trends to tailor outreach efforts.
- Responsibilities:
- Conduct outbound calls to prospective clients to introduce and promote company products and services.
- Qualify leads by assessing needs and providing appropriate information to facilitate sales conversions.
- Maintain accurate and detailed records of interactions, feedback, and activities in the CRM system.
- Follow up on leads generated through marketing campaigns and ensure timely communication to maximize conversion rates.
- Collaborate with sales and marketing teams to develop targeted campaigns and improve outreach strategies.
- Handle inquiries and resolve concerns professionally to enhance customer satisfaction.
- Meet or exceed daily, weekly, and monthly targets and performance metrics.
Skills:
The required skills such as strong verbal communication and interpersonal abilities are essential for effectively engaging with clients and understanding their needs during daily calls. Proficiency with CRM software and Microsoft Office enables the candidate to efficiently document interactions and manage sales pipelines. Handling rejection with professionalism ensures resilience and persistence in achieving sales goals. Preferred skills like knowledge of sales techniques and market analysis enhance the candidate’s ability to tailor conversations and improve conversion rates. Multilingual capabilities further expand outreach potential, allowing the telemarketer to connect with a broader and more diverse audience.