Supportive Employment Program Manager - Mission Plaza

Job Description

Job Description

Position Description:

The Supported Employment Program Manager will oversee, manage, and grow Foundation Communities’ employment programs to include Supported Employment, Career Development, and new initiatives related to employment and workforce development. While the responsibilities of the Program Manager will include leadership, planning, and administration, they will also perform one on one work with and supervision of supported employees.

**NEW FC EMPLOYEES ELIGIBLE FOR $2,000 BONUS**

Primary Duties/Responsibilities:

• Manage the Supported Employment (SE) Program at Foundation Communities (FC), overseeing community-based vocational initiatives that support residents facing employment barriers. Collaborate with Goodwill Talent Solutions and other partners to develop employment opportunities, recruit and screen candidates, and provide training, support, and supervision to SE participants.
• Supervise the Employment Specialist and oversee career development for residents. Develop an employment training program to prepare FC Supportive Housing residents for paid work. Innovate strategies to address barriers to employment and prepare residents for the competitive workforce. Network with community business leaders to secure job opportunities.
• Oversee FC’s Supportive Housing Food Project and Onsite Food Pantries, including food ordering, inventory management, inspections, compliance documentation, reporting requirements, and coordination with food delivery partners. Support pantry operations by supervising pantry attendants, maintaining permits and food safety standards, and working alongside onsite teams as needed
• Manage FC’s Transportation Programs, including driver supervision, van maintenance, and ride scheduling.
• Document services and resident interactions in compliance with grant requirements and FC documentation standards, ensuring timely submission to relevant personnel. Complete weekly and monthly program reporting related to Supported Employment, Food Access, pantry operations, resident participation, and grant or organizational requirements while ensuring timely and accurate documentation.
• Maintain strong communication and collaborative partnerships with community organizations including Central Texas Food Bank, Keep Austin Fed, Goodwill Talent Solutions, and other local partners to support food access, workforce development, and resident stability initiatives.
• Foster professional relationships with residents through respectful, kind, and accessible interactions, maintaining a person-centered, strengths-based approach.

Minimum Requirements:

• At least two years’ experience with Supported Employment, Job Development, Workforce Development or similar required.
• One year of program management, program administration, or project management required.
• Demonstrated knowledge of mental health, substance use, homelessness and similar fields required.
• Ability to show leadership, initiative, work independently, and find creative solutions to complex problems while remaining calm under pressure.

• Demonstrated experience communicating and cooperating effectively with a wide array of partners and stakeholders and being a “bridge-builder” who can manage conflict and find common ground with a wide array of partners and stakeholders.
• Must be approachable and possess strong interpersonal skills to effectively communicate and build rapport with people from diverse backgrounds and ability levels.
• Current driver’s license and ability to be added to FC’s vehicle insurance. Frequent travel is required throughout the Supportive Housing/SRO portfolio to support employment programming, food access initiatives, resident engagement, staff coordination, and onsite operations.

Preferred Requirements:

• Two years of supervisory experience preferred.

Working Conditions/Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Physical demands: While performing the duties of this job, the employee is seated in an office setting and is regularly required to see, talk and hear. The employee frequently is required to stand, walk, and sit. The employee is frequently required to use hands. The employee must occasionally lift and/or move up to 25 pounds. Driving may be required for this position.
• Work environment: The work conditions usually take place in a office setting, but may include an outdoor setting intermittently. The noise level in the work environment is usually moderate/high. As an organization committed to diversity, equity, and inclusion we seek applicants from all backgrounds to join our teams, and we encourage our employees to bring their authentic, original, and best selves to work.

Compensation

$62,000 - $68,000/annually

This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be reasonably assigned by his/her supervisor.

Foundation Communities provides an excellent benefits package including employer paid health benefits, 401(k) investment opportunity, Employee Assistance Program, paid vacation, holiday, and sick time.

Foundation Communities is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, sexual orientation & gender identity