Job Description
Job Description
General Summary:
This position assists in building valued financial relationships with our members by assisting them with their loans while providing outstanding professional service. Provide information on credit union products and services according to all credit union policies and procedures and Federal and State rules and regulations. Responsible for interviewing and evaluating applicants for routine loans and processing loan applications. Gather background information and analyze loan applicants' credit history. Approve or deny loan applications based on analysis, operating with moderate credit authority.
Essential Functions:
- Assist members with loan applications, ensuring accuracy and completeness through interviews, credit checks, and document verification.
- Analyze financial data by calculating debt-to-income ratios, secured vs. unsecured debts, and determining loan eligibility and collateral needs.
- Approve or deny loans and clearly communicate decisions, offering guidance or alternatives when needed.
- Process approved loans by preparing documents, disbursing funds, filing liens, and verifying insurance coverage.
- Maintain professionalism by staying organized, protecting member confidentiality, and supporting team goals with flexibility and a positive attitude.
Job Specifications:
- High school diploma required, with loan processing experience preferred.
- Proficient with computers and Microsoft Office, plus basic data entry and keyboarding skills.
- Strong communication and customer service skills, both verbal and written.
- Good understanding of credit union products, services, and procedures.
- Professional, confidential, and accurate, with solid math skills for everyday calculations.