Full-Time Office/Customer Service Position (Stuart, FL)
Job Description
Job Description
Universal Representative
Full-Time | Monday–Friday | Stuart, FL
Join Prescription Hope and become part of a mission-driven team helping people across the country access affordable medications. We are seeking a dependable, adaptable professional who can support multiple responsibilities, work collaboratively with others, and thrive in a fast-paced office environment.
For more than 20 years, Prescription Hope has helped individuals nationwide gain access to lifesaving medications at affordable prices. As a patient advocacy organization, we work every day to help people get the support they need and make essential prescriptions more accessible.
This is an excellent opportunity for someone who is organized, detail-oriented, and comfortable handling a variety of responsibilities while contributing to a team-focused workplace.
Location:
2100 SE Ocean Blvd
Stuart, FL 34996
About the Role
The Universal Representative is a key member of our team. This role is designed for someone who is flexible, reliable, and ready to contribute wherever needed. The right candidate will be comfortable supporting multiple functions, managing a variety of day-to-day tasks, and working closely with others to keep operations running smoothly.
Success in this position requires strong communication skills, attention to detail, the ability to multitask, and a willingness to step in and assist across different responsibilities based on team needs.
What We’re Looking For
We are looking for someone who is:
- Dependable and team-oriented
- Adaptable and comfortable handling a variety of responsibilities
- Organized and detail-oriented
- Goal-driven and motivated to perform at a high level
- Professional in both phone and written communication
- Able to multitask and adjust priorities as needed
- A strong team player who enjoys contributing to shared success
What We Offer
- Starting pay of $18.00 per hour
- Medical, dental, and vision insurance
- 401(k) plan
- Generous paid time off
- Paid major holidays
- Monday through Friday schedule
- Weekends off
- A positive team environment
- Staff events and celebrations
- The opportunity to do meaningful work that impacts lives
Position Requirements
- Working knowledge of Microsoft Office
- Strong verbal and written communication skills
- Professional phone etiquette
- Strong interpersonal and conflict resolution skills
- Excellent organizational skills and attention to detail
- Good typing skills
- Ability to multitask and document notes while on calls
- Familiarity with standard office equipment, including printers and fax machines
- Customer service experience is a plus
- Ability to work across multiple duties and support different team functions as needed
Key Responsibilities
- Maintain accurate member records
- Prepare and submit applications for qualifying programs
- Communicate with patients and healthcare providers regarding account information
- Review and understand patient files with accuracy and attention to detail
- Provide clear guidance and next steps to callers
- Prepare and send documentation to patients and providers
- Assist with administrative and support tasks based on workload
- Contribute as a versatile team member across multiple responsibilities and departments as needed
Schedule
Full-Time
Monday through Friday
8:00 a.m. to 4:30 p.m.
If you are looking for a position where you can contribute, grow, and be part of a team committed to helping others, we encourage you to apply.
Join Prescription Hope and help make essential medications more accessible to the people who need them most.