Administrative Assistant/Front Office Receptionist

Job Description

Job Description

The Administrative Assistant/Front Office Receptionist plays a vital role in maintaining the smooth operation of a busy office environment. This position involves managing front desk activities, supporting cross-functional teams, and ensuring effective communication across departments. Reporting directly to the Department Head, the role offers opportunities for professional growth, including potential advancement to supervisory positions and specialization in administrative functions.

Responsibilities

• Perform reception duties including greeting and coordinating visitors
• Schedule and manage appointments with specialized scheduling and CRM tools
• Handle phone calls with professional telephone etiquette
• Manage incoming and outgoing mail efficiently
• Maintain accurate data entry and record keeping
• Oversee office supplies and order as needed
• Prepare documents and support internal communication efforts
• Coordinate with a large, cross-functional team to support daily operations

Preferred Qualifications

• 1+ years of experience in administrative support
• High School Diploma or equivalent
• Proficiency in Microsoft Office Suite and other standard office software
• Strong data entry and record keeping skills
• Excellent customer service and telephone etiquette
• Effective time management and multitasking abilities
• Good communication and problem-solving skills
• Organizational aptitude and ability to collaborate within a team