Job Description
Job Description
Job Responsibilities
•
To maintain 100% accuracy to all customer shipments and vendor receipts. Ensure activities on dock are prioritized based on expectations.
•
Responsibilities and Duties
•
Customer Support:
•
Process inbound and outbound EDI, including errors and customer accums.
•
Inputs manual Customer orders in QAD
•
Creates and verifies customer shipment schedules, distributes as needed to internal and external teams.
•
Maintains customer websites
•
eSupplier Connect
•
PC Portal II
•
SMART
•
Covisint
•
GM Supply Power
•
SPOC
•
TOMS
•
Others as needed
•
Attains POD when Customers' need arise
•
Monitors and maintains Customer delivery ratings
Requirements
Shipping & Receiving:
•Sends accurate and timely ASNs.
•Schedules customer shipments based on customer directives and distributes as needed to internal and external teams.
•Creates line up sheets for customer shipments
•creates accurate shipment paperwork necessary for customers and AGS locations
•Shipper
•BOL
•Customs
•Others as needed
•Creates labels for shipments per customer or AGS requirements
•Monitors truck log to ensure compliance with Environmental Policy
•Coordinates with other shipping representatives to ensure timely call in of trucks.
•Verifies receipt or non-receipt of material when there is a dispute between the customer and supplier
•Maintains seal control per customer and AGS requirements
•Troubleshoots and correct errors on shippers/invoices to ensure the inventory and billing are correct
•Creates and processes RMA's.
•Additional Responsibilities:
•Updates and maintains daily reports form QAD and distributes as needed.
•Monitors and maintain warehouse organization
•Performs cycle counts as scheduled
•Supports Management with inventory control
•Creates a daily list of what can pack for the Service area
•Performs layered audits
•Additional tasks as required by Management
•Use safety processes in all work and according to Health & Safety, Environmental and Housekeeping Policies.
Benefits
Employment Requirements:
•Grade 12
•3+ years experience as Shipping Clerk or Shipping Coordinator
•Experience in Microsoft Excel
•Automotive Industry Preferred