Express Technician Alfa Romeo Warwick
Job Description
About Asbury
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Herb Chambers is part of Asbury Automotive Group (NYSE: ABG), a Fortune 500 company, and one of the largest franchised automotive retailers in the United States. We are redefining the traditional dealership model through innovative technologies such as Clicklane and through our commitment to our team members, guests, and partners. Our culture which is grounded in our North Star and Compass and powered by our DRIVE values, focuses on the vision of becoming the Most Guest Centric Automotive Retailer. At Asbury, we work together to provide exceptional experiences for our guests while promoting a fun, supportive and inclusive environment where team members can thrive both personally and professionally. Based on our efforts, we have been recognized as one of the best places to work by both Newsweek and US News & World report.
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The Express or Lube Technician is responsible for the efficient, accurate and complete regular maintenance of customer vehicles. The Express tech is always cognizant of the value provided to our customers. This position requires exceptional teamwork and the ability to work repetitively on complex tasks.
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Strives to contribute to the store’s efforts to deliver an exceptional guest experience to our guests by making it a top priority to help other team members who are serving out guests (e.g., by being highly responsive to those team members’ requests for information or assistance that will help them serve our guests). Never think “that’s not in my job description”. Wowing our guests is the job of EVERY Team Member, even those who don’t interact directly with guests!
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Treats all co-workers, customers, and vendors professionally and with respect.
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Attendance and Punctuality.
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Adheres to Company Policies and Procedures.
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Maintains a clean and organized work area.
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Maintains a professional appearance and adheres to the dealership dress code.
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Performs work as outlined on repair orders with efficiency and accuracy, in accordance with dealership and factory instructions and standards.
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Documents all work performed and recommended on the repair order.Communicates with service advisor or expeditor immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the promised time.
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Examines assigned vehicles to determine if further safety or service work is required or recommended. Makes accurate use of the Multipoint Inspection form on each vehicle.
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If directed, road tests vehicles to determine work needed and to confirm work was successfully completed whenever necessary and practical.
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Utilizes product and technical training as assigned by the manufacturer and management. Participates in manufacturer-sponsored training programs and schools. Reads and understands factory bulletins covering campaigns, updates and recalls.
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Takes care to ensure that customer vehicles are returned to them as clean as they were prior to being serviced.
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Maintains the Service Department spaces assigned in an organized, clean and condition.
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Works well in a team environment, communicating effectively with fellow technicians, expeditors, service advisors and management.
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Maintains both personal and associate grooming, hygiene and uniform standards according to departmental policy.
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Maintains the dealership’s safety according to applicable requirements and published procedures, including local ordinances, for dealership associates, customers, vendors and visitors.
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Asbury Automotive Group is an equal opportunity employer. We provide equal employment opportunities to all individuals regardless of their race, color, religion, sex, national origin, age, disability, pregnancy, sexual orientation, gender identity, genetic information, or any other protected category as defined by applicable laws. We prohibit discrimination or harassment based on any of these characteristics and affirm our commitment to fostering an inclusive and diverse workplace.