Job Description
Job DescriptionBenefits:
- varies by location
- Locally owned and operated
- Career Advancement Opportunities
- Employee discounts
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
You might be a great fit if
- You enjoy serving others as we would like to be served.
- Making the best even better.
- You enjoy making a difference in your community.
- You enjoy helping others.
- You enjoy working in teams.
- You enjoy decorating and design.
- You enjoy being creative.
Job Summary:
The primary role of the Stihl Power Equipment Specialist is to process all work orders for customer repairs, as well as servicing/repairing their equipment. The range of equipment includes Stihl power equipment, primarily 2-cycle handheld units. Applicants must be able to demonstrate the ability and knowledge required for this position, including having a minimum of three years of related professional experience. The candidate shall also possess good customer communication skills. Stihl certification is preferred but will train as necessary.
Responsibilities:
- Must have knowledge of 2-cycle small engines.
- Basic computer skills to access information online.
- Provide high-quality repair services on all work orders.
- Ensure the safe use of equipment & tools.
- Responsible for completing all warranty paperwork in a timely manner.
- Responsible for communicating special order parts for all work orders.
- Responsible for completing service work in a timely manner.
- Provide a safe environment by keeping work areas clean & organized.
- Possess strong communication skills as customer interaction may be frequent.
- May be required to cross-train and perform other duties.
- Ability to participate in the equipment sales process is highly desired.
Qualifications:
- Excellent communication skills, high attention to detail, and ability to multitask
- Ability to stand for an extended period of time
- Able to walk, reach, climb ladders, and bend to perform job duties
- Able to lift up to 50 lbs frequently