Job Description
Job DescriptionBenefits:
- Employee discounts
- Flexible schedule
- Opportunity for advancement
Job Summary:
We are looking for a friendly, professional, and organized Host/Hostess to join our team. As the first point of contact for our guests, you will play a key role in creating a welcoming and positive dining experience. Your main responsibilities include greeting guests, managing reservations and waitlists, and guiding guests to their tables in a timely and efficient manner.
Key Responsibilities:
- Greet guests warmly and professionally as they enter the restaurant.
- Manage reservations using a booking system (e.g., OpenTable or similar).
- Maintain an organized waitlist and provide accurate wait times.
- Escort guests to their tables, provide menus, and introduce their server.
- Answer the phone and respond to inquiries about the restaurant.
- Communicate effectively with servers, bussers, and kitchen staff regarding seating flow.
- Ensure the host stand and entry area are clean and presentable at all times.
- Assist with opening and closing duties as needed.
Qualifications:
- Previous customer service or hosting experience preferred, but not required.
- Strong communication and interpersonal skills.
- Friendly, outgoing, and professional demeanor.
- Ability to multitask and stay organized in a fast-paced environment.
- Availability to work evenings, weekends, and holidays as required.
- Basic knowledge of restaurant operations is a plus.
Physical Requirements:
- Ability to stand and walk for extended periods.
- Ability to lift up to 15 pounds occasionally.
What We Offer:
- Competitive hourly wage + tips (if applicable)
- Opportunities for advancement
- Employee discounts
- A supportive and team-oriented work environment