Job Description
Job Description
Job Title: Billing Team Liaison for Pediatric Practice
Join Our Team!
South Philadelphia Pediatrics is seeking a friendly, detail-oriented, and compassionate Billing Team Liaison to join our team. This is a patient-facing role perfect for someone who enjoys problem-solving, clear communication, and helping families navigate the financial aspects of healthcare.
About Us:
We’re a mission-driven, independent pediatric practice known for our warm environment, collaborative team culture, and high-quality care. We take pride in serving families with compassion, integrity, and excellence.
Position Summary:
As the Billing Team Liaison, you’ll serve as the bridge between our billing department and our patient families. You'll work closely with both internal teams and external patients/guardians to ensure clarity and transparency around billing matters.
Key Responsibilities:
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Serve as the primary point of contact for families with billing-related questions or concerns
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Explain insurance coverage, patient balances, payment plans, and billing statements in a clear and empathetic manner
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Assist families in understanding EOBs, Coordination of Benefits, and navigating insurance denials or appeals
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Coordinate with internal billing staff and providers to resolve discrepancies or disputes
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Collect payments from current and past claims and set up payment plans when needed
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Maintain accurate documentation of patient interactions and billing notes
Qualifications:
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Experience in medical billing, patient accounts, or insurance preferred
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Strong interpersonal and communication skills
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Empathy, patience, and professionalism in every interaction
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Ability to multitask and stay organized
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Familiarity with electronic medical records (EMR) systems and billing software a plus
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Bilingual (especially Spanish) a plus, but not required
To Apply:
Please submit your resume and a brief cover letter to [insert contact info]. We look forward to meeting someone who shares our commitment to excellent patient care!
Company DescriptionPlease send your CV to 215-467-0338 or JKefer@SouthPhiladelphiaPediatrics.com if you are interested in
discussion around joining our SPP family.
Company Description
Please send your CV to 215-467-0338 or JKefer@SouthPhiladelphiaPediatrics.com if you are interested in \r\ndiscussion around joining our SPP family.