Job Description
Job Description
Team Member
This application is for either the Front of House or Heart of House.
Job Description
The Team Member represents Chick-fil-A by providing 2nd Mile Service to each of our Guests within the restaurant. Willingness, Ability, and Availability are the foundation for success in this role. This individual helps differentiate Chick-fil-A from others in the industry by actively contributing to a Clean & Safe Environment, Great Food, Fast & Accurate Service, and Genuine Hospitality to support Chick-fil-A’s Shared Vision of being the world's most caring company.
Job Responsibilities
Extending Genuine Hospitality by:
- Creating moments of personalized care for Guests
- Treating all Guests with honor, dignity and respect
- Displaying the Core 4
- Applying the HEARD Model when recovering Guests
Delivering Great Food by:
- Separating raw and ready-to-eat foods
- Keeping hot foods hot and cold foods cold
- Using date and label stickers consistently
- Following the recipes per Pathway procedures
- Honoring all hold times
- Using LEAN production systems
Providing Fast & Accurate Service by:
- Working with a sense of urgency
- Confirming orders
- Double checking bags
- Providing all needed and requested items
- Maintaining two-way communication
Maintaining a Clean & Safe Environment by:
- Abiding by the Restaurant Health Policy
- Following Appearance and Apparel Standards
- Washing hands frequently and changing gloves between tasks
- Removing trash and clutter
- Finding and fixing safety hazards
- Cleaning, sanitizing, and disinfecting
Skills & Requirements
Full-Time Team Members must meet the following requirements:
- Positive attitude
- Exhibit the Core 4 with the Guest and team
- Teamwork
- Available to work Friday and Saturday
- Be 16 years of age or older
- Ability yo lift up to 50 pounds
- Ability to work in extreme temperatures for extended periods of time
- Ability to stand for up to 8 hours at a time
Perks & Benefits
- $10 daily food allowance.
- Remarkable Futures Scholarships – True Inspiration™ Scholarship ($25,000) or Leadership Scholarship ($1,000 or $2,500).
- Development Opportunities
- Closed on Sundays!
Salary : $13 - $15 per hour based on experience