Specialty Clinic RN Case Manager

Job Description

Job Description

POSITION SUMMARY:

The Registered Nurse Case Manager in the Living with HIV department is responsible for coordination of medical interventions through specialty clinics and community/residential site visits, and promotion of optimal health through monitoring and interventions. The RN Case Manager applies a holistic approach to the coordination of client services. The RN Case Manager reports directly to the Medical Unit Manager.

ESSENTIAL FUNCTIONS:

1. Accountable for demonstrating the qualities outlined in the “Customer Service Standards of Excellence” program when interacting with patients, their families and friends, and fellow employees.
2. Understands and complies with Health Resources Services Administration (HRSA) requirements under the Ryan White Grant.

1. Describes program and clinic services to clients and completes care plans per standards of care.

1. Coordinates patients to receive care within the specialty clinic and other community agencies.
2. Performs nursing assessments.

1. Provides nursing care using appropriate clinical judgment and critical thinking, while following organization protocols.
2. Collaborates with the provider to determine the best medical/nursing interventions.
3. Provides health education instructions to patients based on the nursing assessment and provider orders.
4. Develops a multidisciplinary plan of care.
5. Develops an understanding of the quality assurance and quality improvement components of patient care.
6. Dispenses over the counter medications following organizational policies.
7. Dispenses prescription medications following provider orders.
8. Provides an atmosphere of professionalism, privacy and confidentiality in clinical area.
9. Assesses clients need for other services and assists patients by making appropriate referrals.
10. Demonstrates knowledge of and interventions for complex psychosocial issues.
11. Maintains current information on community resources and linkages.
12. Keeps accurate records.
13. Participates in team staffing and meetings.
14. Acts as a medical/nursing resource for other team members.
15. Participates in educational trainings relevant to HIV care and the Ryan White Grant as deemed necessary by the Medical Unit Manager.
16. Other duties as assigned by Medical Unit Manager or designee.

EDUCATION/EXPERIENCE/TRAINING:

Education:

• Associates’ Degree required
• Graduate of an approved school of Registered Professional Nursing
• Current Illinois Registered Professional Nursing license
• Current CPR certification through the American Heart Association

Experience:

• Ambulatory care, hospital, or public health required
• Utilization of an electronic medical record required
• One year of registered nurse experience in direct patient care preferred

Knowledge of:

• Illinois Nurse Practice Act and Nursing Code of Ethics
• Nursing assessment, diagnosis, planning, intervention, and evaluation process
• The healthcare environment as it relates to the patient care delivery system
• Research databases to remain current on best practices and updates in patient care
• Available Crusader Community Health resources and community resources
• Age-specific and Culturally sensitive care

Technical Knowledge:

• Software: Electronic Medical Record experience, familiarity with eClinical Works (eCW) preferred, proficiency in computer software applications Microsoft Word, Excel, and PowerPoint, Learning management system, i2i experience preferred
• Equipment: PC, email, facsimile machine, computerized voice mail system, common office machines, video equipment, and multi-line telephone system

Crusader Community Health serves the Rock River Valley area with quality primary health care for all people in need. CCH provides a comprehensive benefits package which includes: Medical, Dental, Flexible Spending/Health Savings Account, Life Insurance, Accident Coverage, Critical Illness Coverage. Employees enjoy company paid Life Insurance, Short Term Disability and Long Term Disability, paid Holidays, Personal Days, accrued Paid Time Off hours (PTO)- 15 days in the first year, and access to CE Direct (to receive some of your continuing education credits required to maintain your licensure). Additionally, employees may enroll in the CCH 403(b) Retirement Plan immediately, with employer match after one year of service.

Crusader Community Health is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.