Job Description
Job Description
Position: Restaurant Server – Part Time (AM Shift)
Reports to: Food & Beverage Supervisor and Banquets & Outlets Manager
Job Purpose: Responsible for providing excellent service to guests in a courteous manner to exceed their dining expectations.
Job Summary: Provide information to help guest make food and beverage selections and record orders; transmits orders to bar and kitchen, deliver food; collect payments and maintain dining ambiance and cleanliness.
Salary: $10 + tips
Duties
- Provide welcoming and customized service to each of our guests.
- Have a thorough knowledge of the menu to explain offerings to guests and provide information to help the guest make food and beverage selections.
- Perform opening and closing procedures and side-work to setup success for daily operations.
- Helps guest select food and beverages by presenting menu; offering cocktails, suggesting courses; explaining the chef’s specialties; identifying appropriate wines; answering food preparation questions.
- Transmits orders to bar and kitchen by recording guest choices; identifying guest special dietary needs and special requests.
- Keeps kitchen staff informed by noting timing of meal progression.
- Serves orders by picking up and delivering guest choices from bar and kitchen. Delivers accompaniments and condiments from service bars.
- Responds to additional guest requirements by inquiring of needs; observing dining process.
- Maintains table setting by removing courses as completed; replenishing utensils; refilling water glasses; being alert to guest spills or other special needs.
- Concludes dining experience by acknowledging choice of restaurant and inviting guest to return.
- Obtains revenues by totaling charges; issuing bill; accepting payment; delivering bill and payment to host person; returning change or credit card and signature slip to guest.
- Contributes to team effort by accomplishing related results as needed.
- Willing to cross train in other outlets with occasionally working as a Bartender and Barista
Qualifications
- Works collaboratively to achieve team goals.
- Ability to identify and fulfill guests current and future needs.
- Projects a professional and polished image that welcomes guests.
- Must be able to effectively listen and communicate both verbally and written, with both employees and guests in an attentive, friendly, courteous and service oriented manner.
- Conflict resolution to overcome obstacles in a fast-pace environment.
- Ability to add, subtract, multiply, and divide.
- Weekend availability.
Physical Requirements
- Lift up to 20 lbs., stand and/or walk for long periods