Job Description
Job DescriptionWe are looking for a dedicated Partner Support Coordinator II to join our team on a contract basis in Centennial, Colorado. In this role, you will be responsible for overseeing and processing orders received from contracted selling partners, ensuring their accurate entry into the system and successful completion. This position requires an individual with excellent communication skills, a customer-focused mindset, and the ability to thrive in a fast-paced environment. If you have experience in sales support, data entry, and enjoy collaborating with teams, we encourage you to apply.
Responsibilities:
• Accurately input and process orders from contracted selling partners into the system, ensuring timely completion.
• Serve as the primary liaison between authorized selling partners and internal teams to address inquiries and resolve issues.
• Manage a high volume of tasks and maintain exceptional customer service standards throughout the order lifecycle.
• Collaborate with team members to ensure smooth communication and operational efficiency.
• Monitor and follow up on order statuses to ensure deadlines are met and issues are proactively addressed.
• Utilize strong multitasking skills to balance various responsibilities in a dynamic work environment.
• Provide clear and thorough communication to partners and internal stakeholders.
• Maintain meticulous attention to detail when handling data entry and order processing.
• Support team initiatives and contribute to a positive and collaborative work atmosphere.
• Adapt to flexible working hours as needed to meet business demands.• Proven experience in customer service and sales support roles.
• Strong communication skills with the ability to build relationships and effectively liaise between teams.
• Proficiency in data entry and office functions, with high attention to detail.
• Ability to manage multiple tasks simultaneously and prioritize workloads effectively.
• Self-motivated with a collaborative approach to teamwork.
• Familiarity with the telecom industry is preferred but not required.
• Demonstrated success in handling high-volume tasks in a fast-paced environment.
• Flexibility in working hours to accommodate business needs.