Director of Clinical Services

Job Description

Job Description

Come join our awesome team as the Director of Clinical Services with Senior CommUnity Care of Colorado PACE. This position will be responsible for the clinical oversight at BOTH Montrose and Eckert locations.

Senior CommUnity Care of Colorado PACE is part of Volunteers of America National Services which serves as the Housing and Healthcare subsidiary of the Volunteers of America parent organization.

Pay: $108,000 - $132,000 annually

Schedule: Monday - Friday 8:00am - 5:00pm

Employer/Employee Benefits:

• Medical, Dental and Vision insurance
• Health Savings Account (HSA)
• Flexible Saving Account (FSA)
• 403(b) - with discretionary contribution
• Paid Vacation/Sick Time
• Employee Referral Program

Benefits with minimal to no cost to employees:

• Scholarships
• Employee Assistance Program (EAP)
• Wellness program
• Life insurance (with an option to purchase additional)
• Short term disability
• Loan program
• NEW! NetSpend – Get paid early: Tap into 50% of your earnings after payday.
• Ministry Program

The Director of Clinical Services will provide oversight and management of the overall clinical and operational effectiveness of the PACE clinic and homecare to ensure the consistency and quality of care provided to program participants.

QUALIFICATIONS:

• Education: Graduate of a school of professional nursing program required with Bachelor's of Science Registered Nursing (BSN).
• Current State Registered Nurses License and Cardiopulmonary Resuscitation (CPR) certification required.
• Experience: A minimum of four (4) years’ experience in working with the frail or elderly population required. At least four (4) years of nurse management experience in a hospital, nursing home or community-based setting strongly preferred. Proven experience leading a team of professionals.
• Must have a valid driver’s license, proof of insurance and have means of transportation.

Skills/Knowledge:

• Professional attitude, high degree of self-motivation, and management and leadership skills.
• Broad knowledge base of health care problems of the frail elderly and standards of clinical practice.
• Skilled in physical assessment and triaging.
• Knowledge of medical equipment and instruments.
• Knowledge of common safety hazards and precautions to establish a safe working environment
• Skilled in identifying problems and recommending solutions.
• Skilled in preparing and maintaining records, writing reports, and responding to correspondence.
• Skilled in developing and maintaining department quality assurance.
• Skilled in establishing and maintaining effective working relationships with participants, medical staff, staff members and family caregivers.
• Demonstrates coaching/mentoring abilities to facilitate the learning of others.
• Ability to work independently and in team setting.
• Ability to react calmly and effectively in emergency situations.
• Ability to utilize computers and other electronic devices for tasks such as timekeeping, in-servicing, and documentation.

ESSENTIAL FUNCTIONS:

• Provides oversight and direction of the overall operational and clinical effectiveness of the PACE clinic, homecare department, and medication department.
• Provides oversight, management, and coordination of the consistency and quality of the twenty-four (24) hour care provided to program participants.
• Provides direct supervision and support of the [CLINIC MANAGER], [HOMECARE MANAGER], [INTEGRATED CARE MANAGER], and the medication department. Provide clinical oversight of nursing and personal care to participants in the PACE Center under the supervision of the [DAY CENTER SUPERVISOR].
• Oversees the provision of nursing care to ensure all ordered, approved, or care planned nursing care and services are delivered timely and in accordance with nursing standards or practice.
• In conjunction with the Medical Director and Director of Clinical Support, develop policies and guidelines for participant care (e.g., triage, disease management, adherence to NPA model practices).
• Develops and oversees the implementation of clinical and other programs to improve participant outcomes and/or improve the quality and effectiveness of care provided, including but not limited to utilization management, residential care coordination, end-of-life/palliative care program, advanced care planning, etc.
• Responsible for budgetary management of departments and accountable for meeting established financial, operational, and quality targets.
• Functions as an engaged member of the leadership team. Coordinate and partner with other leadership team members, assisting in developing and implementing organizational and strategic initiatives.
• Actively participates and engages in the implementation of quality improvement initiatives. Actively participates as a member of the Quality Assurance Committee.
• Oversees SCC’s infection control and wound care programs to ensure optimal participant outcomes and continuous improvement.
• Coordinates with contracted service providers (e.g., nursing homes, assisted living, lab, oxygen, etc.) to ensure effective care and service delivery to program participants.
• Ensures that direct reports' job responsibilities, authorities, and accountability are defined and understood.
• Engages in team building, coaches and mentors staff, instructs and teaches staff as needed, and trains clinical staff to function independently.
• Oversees the system/process for ensuring both compliance and effectiveness of orientation and ongoing competencies for all staff providing clinical services, including registered nurses (RNs), licensed practical nurses (LPNs), certified nursing assistants (CNAs), personal care attendants (PCAs), medication technicians, etc. Ensures that clinical staff work within their scope of practice.
• Communicate with weekend and after-hour staff, following up appropriately.
• Manages and reviews participants' records, charts, pertinent information, and staff documentation. Documents as needed in medical records according to Senior CommUnity Care standards.
• Educate staff in regard to care and treatment for the elderly as needed.
• As needed or required, provide nursing care to participants to ensure ongoing continuity of participant care.
• Establishes and maintains accountability for high customer service standards and monitors, evaluates, and responds to opportunities for improved participant and family/caregiver satisfaction.
• Maintains the stability and reputation of Senior CommUnity Care by ensuring all activities and operations are performed in compliance with local, State, and Federal laws and regulations and organizational policy.
• Is responsible for adherence to program/organizational cultural standards, including supporting the development and integration of these standards within the team through modeling, coaching, and accountability.
• Acts within the scope of his or her authority to practice.
• Follows all Senior CommUnity Care policies and procedures and Occupational Safety and Health Administration (OSHA) safety guidelines.
• Protects privacy and maintains confidentiality of all company procedures, results and information about employees, participants and families.
• Handles potentially infectious specimens with appropriate biohazard precautions, and practices Universal precautions.
• Participates in continuing education classes and any required staff and training meetings. Maintains professional affiliations and any required certifications.
• Performs other duties as required or requested.

Senior Community Care of Colorado (SCCCO) is a PACE Program (Program of All-Inclusive Care of the Elderly) serving older adults in Montrose and Delta Counties. Our team offers wrap-around care services to meet the unique needs of each of our participants and support them to remain living independently in their homes and communities. Our approach to care is based on our respect for the human spirit and the belief that the right to dignity doesn’t diminish with age. Compassion, empathy, personal attention are at the core of how we serve each and every program participant. Unlike other settings, getting to know our participants and building meaningful relationships are key to our success. SCCCO has centers in Montrose and Delta Counties, surrounded by the breathtaking Colorado scenery.

We want our staff to love their job and offer flexible work schedules and a comprehensive benefits package that support a healthy and active work-life balance. SCCCO is Great Place to Work-Certified for 7 years in a row!

Take pride in helping others and join us today!

At VOANS, we celebrate sharing, encouraging and embracing diversity. Equal employment opportunities are available to all without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, parental status, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, and any other characteristic protected by applicable law. We believe that blending individual strengths and unique personal differences nurtures and supports our organizations’ shared commitment to our mission and creates an inclusive and diverse environment where everyone feels valued and has the opportunity to do their personal best.