Job Description
Job Description
Our client, a Global Medical Device Manufacture has an immediate opening for a ServiceMax Administrator for a 15 Month + Contract opportunity. Our client offers results-driven people a place where they can make a difference - every day! You will also have the opportunity to work with other like-minded, self-directed, and detail-oriented Top Talents in an extremely collaborative and professional environment.
We are seeking a highly organized and detail-oriented Service Administrator to support key operational and service-related functions across the organization. This role plays a vital part in processing intake requests, managing procurement activities, generating reports, maintaining system accuracy, and contributing to ongoing service optimization projects. The ideal candidate is experienced in administrative support, understands field service operations, and thrives in a process-driven environment.
Position Description (Principle Duties and Responsibilities)
- Support key operational and service-related functions across the organization, including processing intake requests and managing procurement activities.
- Generate and distribute ServiceMax reports for tracking and performance insights.
- Initiate work orders for depot services and repairs.
- Support process improvement initiatives such as Preventive Maintenance (PM) automation.
- Conduct trunk stock reconciliation by updating inventory data within ServiceMax.
- Research and resolve construction file bugs, coordinating with technical teams.
- Maintain accurate and updated system data in ServiceMax, including external IDs, manufacture and installation dates, clinical/non-clinical status, technician assignments, and inactive SLOCs.
- Compile, arrange, and analyze service-related data for reporting purposes.
- Prepare statistical and operational reports.
- Process and code various service documentation and records.
- Maintain organized filing systems and resolve administrative discrepancies.
- Communicate and coordinate with internal teams and external partners to ensure seamless service delivery.
Requirements
- 2+ years of experience in administrative, service, or operations support roles.
- Proficiency with ServiceMax, SAP, or other ERP/CRM platforms.
- Exceptional attention to detail and ability to manage multiple tasks independently.
- Strong understanding of service workflows, procurement, and inventory control.
- Effective communication skills and a collaborative mindset.
- Experience with Preventive Maintenance (PM) automation or field service digitalization.
- Knowledge of trunk stock inventory reconciliation.
- Familiarity with medical devices or technical service environments is a plus.
Company DescriptionWhether you are seeking employment opportunities, or candidates for your open positions, iMPact Business Group is committed to providing our candidates and clients with unparalleled service and results. We leverage 200+ years of combined experience to develop Strategic Staffing Solutions that deliver best in class results while reducing overall costs associated with staffing initiatives. Our main focus areas of expertise are Information Technology, Engineering, Finance /Accounting, Business Administration/Process and Project Management.
Benefits:
401(k) matching
Comprehensive dental, vision, and health insurance
Flexible schedule options
Health savings account
Life insurance
Paid time off
Professional development assistance
Employee assistance and discount programs
Referral program
Retirement plan
Tuition reimbursement
iMPact Business Group specializes in providing businesses with professional level Staffing (Contract/Project Staffing, Contingent/Direct Hire and Executive Retained Search). Since our inception, Impact Business Group has grown a recruiting and delivery platform that consistently exceeds our client's expectations. Besides providing you with training and the tools needed to ramp up quickly, we support you with a generous base salary, structured tenure pay increases and an uncapped commissions plan offers you an unlimited earnings potential.
Experience the difference a results-oriented service organization can provide. Our clients, candidates and employees leverage an uncommon work ethic to deliver uncommon results. The philosophy is simple: integrate Motivated People and companies together - iMPact - the difference!
Contact us today to learn more:
*** Grand Rapids, Michigan: 616.254.8586
*** Tampa, Florida: 813.463.8850
*** www.impactbusinessgroup.com
*** Chat with us live: https://lc.chat/now/8608604/
Company Description
Whether you are seeking employment opportunities, or candidates for your open positions, iMPact Business Group is committed to providing our candidates and clients with unparalleled service and results. We leverage 200+ years of combined experience to develop Strategic Staffing Solutions that deliver best in class results while reducing overall costs associated with staffing initiatives. Our main focus areas of expertise are Information Technology, Engineering, Finance /Accounting, Business Administration/Process and Project Management.\r\n\r\nBenefits:\r\n401(k) matching\r\nComprehensive dental, vision, and health insurance\r\nFlexible schedule options\r\nHealth savings account\r\nLife insurance\r\nPaid time off\r\nProfessional development assistance\r\nEmployee assistance and discount programs\r\nReferral program\r\nRetirement plan\r\nTuition reimbursement\r\n\r\niMPact Business Group specializes in providing businesses with professional level Staffing (Contract/Project Staffing, Contingent/Direct Hire and Executive Retained Search). Since our inception, Impact Business Group has grown a recruiting and delivery platform that consistently exceeds our client's expectations. Besides providing you with training and the tools needed to ramp up quickly, we support you with a generous base salary, structured tenure pay increases and an uncapped commissions plan offers you an unlimited earnings potential. \r\n\r\nExperience the difference a results-oriented service organization can provide. Our clients, candidates and employees leverage an uncommon work ethic to deliver uncommon results. The philosophy is simple: integrate Motivated People and companies together - iMPact - the difference!\r\n\r\nContact us today to learn more:\r\n*** Grand Rapids, Michigan: 616.254.8586\r\n*** Tampa, Florida: 813.463.8850\r\n*** www.impactbusinessgroup.com\r\n*** Chat with us live: https://lc.chat/now/8608604/