Job Description
Job DescriptionBenefits:
- Company parties
- Flexible schedule
- Free food & snacks
- Free uniforms
- Opportunity for advancement
- Parental leave
Position Overview
The Groomer is a hands-on role responsible for providing safe, high-quality grooming services within a full-service pet boarding facility offering boarding, enrichment services, dog training, and grooming. Reporting directly to the General Manager, the Groomer ensures all grooming services are performed professionally, humanely, and in alignment with facility standards, while supporting overall animal care and client satisfaction.
Key Responsibilities Grooming & Animal Care
Perform professional grooming services including bathing, brushing, drying, nail trimming, ear cleaning, and breed-appropriate haircuts
Safely handle dogs of varying sizes, breeds, temperaments, and coat types
Assess coat and skin condition and communicate concerns to management when necessary
Ensure all grooming tools, tubs, tables, and work areas are cleaned and sanitized between dogs
Maintain a calm, controlled, and positive environment during grooming sessions
Monitor dogs for signs of stress, discomfort, or health concerns and respond appropriately
Execute all responsibilities in alignment with the companys core values and mission
Client Experience & Communication
Provide a professional, positive experience for pet parents
Communicate grooming needs, services performed, and observations clearly with clients or front desk staff
Answer basic grooming-related questions and escalate concerns when necessary
Support front desk operations when needed, including assisting with check-in and check-out related to grooming appointments
Facility Standards & Safety
Follow all safety, sanitation, and humane handling protocols
Adhere to grooming SOPs, emergency procedures, and facility policies
Maintain a clean, organized, and professional grooming area at all times
Assist with documenting grooming notes, incidents, or behavior observations when required
Team Collaboration
Attend scheduled staff meetings, training sessions, and grooming-related meetings as required
Assist
Qualifications
Prior professional dog grooming experience required (1-3 min)
Knowledge of dog breeds, coat types, and grooming techniques
Strong animal handling and safety awareness
Excellent attention to detail and time management skills
Calm, patient, and confident demeanor with dogs
Dependable, organized, and self-motivated
Flexible availability, including weekends and holidays
Physical Requirements Ability to stand, walk, bend, and lift throughout the workday Ability to safely handle dogs of various sizes and strength levels Comfortable working in a kennel environment with noise, odors, and cleaning chemicals