Administrative Operations Coordinator

Job Description

Job DescriptionGPS Jobs is seeking an Administrative Services and Operations Coordinator for a part time position supporting a State Agency in Columbia, SC.
Why You Should Apply:

• Competitive Pay: $18/hr or more depending on experience.
• Part-time opportunity with a flexible schedule.
• Work in a collaborative and customer-focused environment.
• Play an important role in supporting accessible transit services for the community.

What You Will Do:

• Review complementary paratransit and half-fare program applications for accuracy and completeness.
• Communicate with applicants and caregivers to obtain missing information and resolve discrepancies.
• Enter and maintain application, eligibility, and program data in tracking systems.
• Maintain organized electronic and physical records.
• Prepare reports, summaries, and documentation for leadership and compliance reviews.
• Process and distribute application packets, notices, and other program correspondence.
• Monitor and follow up on returned or undeliverable mail.
• Provide administrative support including filing, scanning, copying, and correspondence preparation.
• Schedule appeal hearings and support related documentation.
• Track and close customer complaints in the SFT system.
• Upload monthly forms, reports, Fitness Center documentation, and other records.
• Maintain the Trespass Notices list.
• Provide backup support to Customer Experience Representatives as needed.

What is Needed:

• High school diploma or equivalent
• 1 – 3 years of experience in administrative support, customer service, application processing, or a related field.
• Proficiency in Microsoft Office Suite
• Strong attention to detail and accuracy in data entry and document review.
• Excellent written and verbal communication skills.
• Strong organizational, time management, and multitasking abilities.
• Ability to maintain confidentiality and handle sensitive information professionally.
• Experience with ADA programs, public transit services, or working with individuals with disabilities preferred, but not required.

GPS Jobs is a drug-free workplace, and a criminal background check is required.
EOE