Job Description
Job Description
Natural Retreats is hiring Shuttle Drivers to join our Silver Star team in Park City, UT for the upcoming season! The Shuttle Driver / Bellman position will be responsible for operation of a shuttle/vehicle and transporting guests safely and efficiently over specific routes. They also assist owners and guests with luggage and ski equipment on occasion. A successful Shuttle Driver / Bellman provides reliable and timely service while maintaining a professional and courteous demeanor.
COMPENSATION: $20 - $22 / hour +tips + retention bonus at the end of season!
ESSENTIAL FUNCTIONS:
- To be a brand ambassador, promoting all Natural Retreats’ locations and services to guests and colleagues alike.
- Provide Amazing customer service to guests using the Shuttle services.
- Operate vehicle/shuttle safely over assigned route, picking up and delivering only authorized guests and owners.
- Obey traffic laws and transportation practices as required by federal, state, and local law.
- Secure wheelchairs, car seats, and other restraining devices as needed.
- Exemplify excellent customer service skills when speaking with guests, owners and coworkers.
- Transport guests to and from their destinations safely.
- Maintain a clean and safe working environment in the vehicle.
- Communicate with front desk and management on any guest requests outside assigned shuttle route.
- Report all accidents, injuries, incidents, unsafe working conditions, and damages to vehicles/shuttles immediately to management.
- Inspect vehicle/shuttle for proper operating condition before and after every shift according to checklist
- Regulate heating, cooling, and ventilating equipment for the comfort of passengers.
- Attain expert knowledge of Park City and provide guests with any requested information.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the Team Member for this job.
EXPERIENCE AND SKILLS:
REQUIRED
- Ability to pass pre-employment testing which may include drug testing and/or background screening
- Valid and current state driver's license with a clean driving record
- Previous experience in a similar role is preferable
- Ability to operate cars, vans, etc.
- Comprehensive knowledge of Guest Experience and shuttle functions
- Proficiency in technology such as Apple cell phones and basic computer skills
- Team Player
- Ability to work alone and as part of a team.
- Strong customer focus
- Strong attention to detail
- Amazing interpersonal, verbal and written communication skills
- Proactive and flexible
- Friendly and welcoming
PREFFERED
-
Previous experience in a similar role
POSITION TYPE/EXPECTED HOURS OF WORK:
This is a seasonal position. Coverage is needed for the morning shift which goes from 7:45 am - 3:15 pm. Weekends and holidays are busy with guest arrivals and departures and are generally required and considered working days.
**To be eligible for employment, candidates for this safety sensitive position, must pass a pre-employment (5 panel non THC) drug test upon hire. A positive test result may lead to the withdrawal of the job offer.
**As part of our hiring process, we conduct pre employment background checks. This may include but is not limited to criminal and motor vehicle records. Prior criminal history does not exclude candidates from consideration. By applying for this position, you consent to undergo a background check.
Persons with disabilities needing accommodation in the application process, or those needing job postings in an alternative format may email a request to hr@naturalretreats.com.
Natural Retreats is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, national origin, ancestry, sex, gender, gender identity, gender expression, pregnancy, childbirth or related medical condition, religious creed, physical disability, mental disability, age, medical condition (cancer), AIDS/HIV, marital status, veteran status, sexual orientation, genetic information, or any other characteristic protected by federal, state or local law. We are dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, Team Member activities and general treatment during employment.
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