Job Description
Job Description
Mountain High Appliance | Littleton, CO 80122 | Part-Time Pay: $19.50 – $22.00 per hour Schedule: Sundays 12:00 PM – 5:00 PM | Mondays 9:00 AM – 5:30 PM | Additional shifts as needed
About the Role
At Mountain High Appliance, our showroom is where first impressions are made — and this role is at the center of that experience. As our part-time receptionist, you'll be the first face customers see and the first voice they hear when they call. We work with a clientele that expects a high level of professionalism and warmth, and you'll play a direct role in setting that tone from the moment someone walks through the door.
This is a great fit for someone who takes pride in making a great first impression, is reliable, and genuinely enjoys working with people — whether that's welcoming a customer, answering a call, or keeping the showroom looking its best.
What You'll Do
- Open and close the showroom according to a daily checklist, including turning on lights, TVs, and music, powering on equipment, and securing the space at end of day
- Welcome customers as they arrive, determine purpose of their visit, and connect them with the appropriate salesperson
- Offer seating and beverages to customers while they wait
- Log walk-ins and maintain front desk coverage throughout your shift
- Answer and direct incoming calls, take accurate messages, and return missed calls and voicemails
- Monitor and forward the general inbox
- Keep the showroom displays, waiting area, and front desk clean and organized throughout the day
- Perform daily cleaning duties including sweeping the showroom floor, cleaning appliance displays, and maintaining the commissary and drink area
- Keep front desk supplies stocked and report any maintenance or safety issues
- Support the sales team with administrative tasks as needed
- Work daily in NetSuite, Microsoft Teams, and Outlook
What We're Looking For
- At least 1 year of experience in a customer-facing role — reception, office support, retail, or hospitality
- A warm, professional demeanor —you're comfortable being the face of the business
- Strong communication skills, both on the phone and in person
- Comfortable with basic computer tools (Microsoft Office, internet navigation)
- Able to handle a busy environment, manage competing priorities, and stay organized
- Proactive during slower periods — you look for what needs to be done without being asked
- Reliable — this role requires consistent availability on Sundays and Mondays
- Comfortable maintaining a business casual appearance in a professional showroom environment
- Must be able to pass a background check
- Bilingual (English/Spanish) a plus.
Why Mountain High Appliance
- Competitive hourly pay: $19.50 – $22.00/hr
- Employee discount on appliances
- Paid time off
- A professional, team-oriented environment with a well-established local brand