Job Description
Job Description
Notice to applicants:
- This is a non-sponsorship opportunity; employer will not transfer or sponsor applicants for U.S. work authorizations.
- Applicants are required to be legally authorized to work in the United States on a full-time basis immediately.
- Candidates must be able to commute into an office and reside locally.
No Solicitations or Recruiters.
Direct Emails with candidate resumes will be eliminated. Local Candidates Only
Summary:
The Data Processing Technician is responsible for accurately processing data and providing production support through timely completion of requests from clients and InfoIMAGE departments.
Daily Processing
- Monitors incoming data files via in-house project management software applications
- Acknowledges all incoming data files from clients and/or the clients’ vendors by marking them appropriately in the project management software applications
- Reports and/or escalates test, unknown, late, or missing data files to Data Processing Manager or Supervisor to ensure complete and accurate processing
- Fills daily requests for docket paperwork upon file arrival from clients and/or clients’ vendors using in-house software applications; notifies the Production Control Department that all data file(s) required for the job have arrived and allowing production to begin
- Processes the data for scheduled jobs used in print and eStatement production; performs tasks including ensuring that the correct data file(s) are processed, setting job configurations accurately, executing the correct program/script(s), validating the various log file(s) upon completion of the processing script, and linking the job docket with the specifications from the Data Processing Verification Sheet (DPVS) into the tracking software
- Performs thorough quality assurance for all jobs including pre and post processing for all product services
- Records control totals into the internal database on a daily basis
- Creates CD, DVD and PDF for Archival as directed for client processing
Production Support
- Maintains and organizes customer data files used for backup and storage purposes on a daily basis as jobs are completed at all states of processing
- Provides status updates on any and all outstanding jobs and/or issues to the Data Processing Manager or Supervisor
- Informs Data Processing Manager or Supervisor of all processing discrepancies and issues
- Responds to client and internal emails, tickets and messages in a timely manner
Knowledge, Experience and Skill Requirements:
Education:
- Bachelor’s Degree preferred, or equivalent combination of education, training, and experience.
- High School Diploma, required
Experience and Skills:
- 2 years minimum of equivalent experience in a similar role
- Required knowledge of Unix
- Experience using Microsoft Office (Excel, Word, Outlook)
- Type 40+ WPM
- Quick leaner and ability to absorb operational instructions
- Ability to communicate information in a clear, concise manner
- Detail oriented, multi-tasking, analytical
- Ability to work independently as well as collaboratively in a team setting
- Ability to make sound decisions and take direction from others
- Focus and perform under pressure
Physical Requirements:
- Multi-limb and eye-hand coordination
- Able to stand, bend, reach and lift boxes up to 25lbs
- Able to sit at desk, working on computer and phones for a full workday
- Able to work in a fast pace environment / multi-tasking with organization and efficiency
- Able to work overtime as needed
- Must be able to participate in uncontrolled standby duty on a rotational basis for occasional evening and weekend periods to handle infrequent internal and/or external client support emergencies