Job Description
Job Description
Job Summary:
The AR Specialist I – Collections role is responsible for managing an assigned AR portfolio, focusing on invoice collection, managing
order releases, conducting credit reviews for existing customers, preparing aging reports, and participating in the cash forecasting
process. This role focuses on minimizing accounts receivable risk through the analysis of credit risk and invoice collection process of
open balances. This role requires strong collaboration with internal support teams and effective communication in the
management of the account relationship to ensure company’s financial stability and ability to resolve accounts receivable balances.
Key Responsibilities:
- Invoice Collection: Efficiently manage the collection of outstanding invoices to ensure timely payments.
- Order Release Management: Oversee the release of customer orders based on credit policies, customer status and
payment history.
- Credit Reviews: Conduct thorough credit reviews for new and existing customers to assess creditworthiness and mitigate
risk. Inclusive of obtainment and analyzation of company financial statements, industry trade reports and references.
- Aging Reports: Maintain and analyze aging reports to monitor overdue accounts and take appropriate actions. Provide
frequent analysis of customer account status and updates to management.
- Cash Forecasting: Participate in the cash forecasting process used to predict future cash flows and identify potential
issues.
- Customer Communication: Maintain regular communication with customers regarding their accounts, payment status and
any discrepancies.
- Dispute Resolution: Address and resolve any billing disputes or issues in a timely and professional manner.
- Internal Collaboration: Partner with internal support teams including sales, customer service and finance to streamline
processes and improve efficiency.
- Record Keeping: Ensure all AR records are accurate, up-to-date and compliant with company policies and regulations.
Required Skills and Competencies:
- Familiarity with accounting software such as SAP or other ERP systems
- Basic skills in Microsoft Office Suite, specifically Microsoft Excel and Word applications
- Analytical and problem-solving skills (ability to define issues, collect data, establish facts, draw valid conclusions and find
solutions)
- Organizational and time management skills
- Strong communication (oral and written) and interpersonal skills
- Team player with an ability to work independently
- Trustworthy, strong sense of ownership and accountability
- Ability to meet deadlines
- Able to adjust readily to change and adapt as needed
Proficiency Level:
- Performs work under direct supervision.
- Handles basic issues and refers more complex issues to higher-level staff.
Education and Experience:
- High School diploma
Working Requirements:
- Based in Tampa corporate office with minimal travel requirements.
- This is an in-office position with 1 day work from home
Other Duties:
- This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.