Clinical Receptionist
Job Description
Job Description
Key Responsibilities:
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Greet patients and visitors in a professional and compassionate manner.
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Respond to inquiries, provide information, and handle patient concerns or complaints
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Facilitate the check-in and check-out process for patients.
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Adhere to healthcare regulations, including HIPAA, to ensure patient privacy and confidentiality.
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Schedule and confirm follow up appointments. Schedule any additional testing required besides initial appointment.
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Assist with data entry and maintain office supplies.
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Uses an EMR system for scheduling and other needed tasks, such as billing.
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Responsible for ensuring complete and accurate daily documentation is uploaded.
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Maintain accurate and confidential electronic health records (EHR) for each patient.
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Other duties as assigned
Qualifications:
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Previous experience in a receptionist or customer service role is desirable.
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Strong communication and interpersonal skills.
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Proficiency in using office equipment and computer software
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Experience with EMR system
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Excellent organizational and multitasking abilities
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Attention to detail
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Multi-tasking
7:30AM - 3:30PM, Monday - Saturday, 5 days a week, Full Time