Job Description
Medical Assistant (Front Office) — Synapse Psychiatry
📍 Location: Missouri City, TX
🕒 Schedule: Full-time (40 hours/week), Monday–Friday from 9:00 am - 6:00 pm
🌿 Join a Practice Where Your Work Truly Matters
At Synapse Psychiatry, we are more than a clinic — we are a compassionate, mission-driven team dedicated to improving mental health in our community. As we continue to grow, we’re looking for a warm, organized, and proactive Medical Assistant who thrives in a patient-focused environment and takes pride in creating a welcoming experience from the moment someone walks through our doors.
If you enjoy meaningful work, a collaborative team culture, and opportunities to grow professionally, we would love to meet you.
⭐ About the Role
As our Front Office Medical Assistant, you’ll be the heart of our patient experience and an essential part of our daily operations. This role blends administrative coordination with light clinical support, making it perfect for someone who enjoys variety, teamwork, and making a positive impact every day.
🩺 What You’ll Do -
Front Office & Administrative
- Serve as the friendly first point of contact for patients in person and by phone
- Schedule, reschedule, and confirm appointments with accuracy and care
- Check patients in and out efficiently while creating a welcoming environment
- Manage office email communications and patient inquiries
- Collect copays and balances and process payments
- Verify and update patient demographics and insurance information
- Maintain accurate and organized electronic records
Clinical Support
- Obtain and document patient vital signs
- Prepare patients for provider visits
- Keep exam rooms stocked and ready
- Follow HIPAA guidelines and office protocols
✅ What We’re Looking For
- High school diploma or equivalent required
- Medical Assistant certification preferred (not required)
- Experience in a medical or behavioral health setting strongly preferred
- Excellent customer service and communication skills
- Strong attention to detail and ability to multitask
- Comfort working in a fast-paced environment
- Basic computer and EMR proficiency
- Dependable, professional, and team-oriented mindset
💡 Bonus If You Have
- Experience with scheduling or EMR systems
- Familiarity with mental health clinic workflows
- Experience with patient payments and insurance verification
💰 Compensation & Benefits
- Competitive pay: $16–20/hour (based on experience)
- Paid time off
- Growth and development opportunities
- Supportive, collaborative team culture
- Stable weekday schedule — no weekends
📩 How to Apply
Please submit your resume along with a brief cover letter sharing why you’re interested in joining Synapse Psychiatry and how your experience aligns with this role.