Job Description
Job DescriptionWe are looking for a detail-oriented Receptionist to join our team in Midland, Texas, on a contract basis. In this role, you will be responsible for handling front desk operations, ensuring a smooth and welcoming experience for visitors and callers. This position offers an excellent opportunity to showcase your organizational and customer service skills within the Oil & Gas industry.
Responsibilities:
• Greet visitors and provide assistance to ensure a welcoming and organized environment.
• Manage multi-line phone systems, efficiently directing inbound calls to appropriate departments.
• Handle customer inquiries and provide accurate information in a courteous manner.
• Perform data entry tasks, including numeric and alphanumeric input, with precision.
• Assist customers and clients with their needs, ensuring exceptional service standards are maintained.
• Maintain an organized and functional reception area.
• Collaborate with team members to ensure seamless communication and workflow.
• Utilize computer systems to manage and update records accurately.
• Execute switchboard operations for phone lines ranging from 1 to 10.
• Support general administrative tasks as needed.• Proven experience in receptionist or customer service roles.
• Proficiency in operating multi-line phone systems and switchboards.
• Strong data entry skills with attention to detail and accuracy.
• Excellent communication skills, both verbal and written.
• Ability to manage multiple tasks and prioritize effectively.
• Familiarity with basic computer applications and office software.
• Detail-oriented approach and ability to interact with diverse groups of people.
• Strong organizational skills and commitment to providing top-tier service.