Customer Service Representative

Job Description

Job Description

At Brennan Heating & Air Conditioning, we're not just filling a position — we're investing in a person who thrives on problem-solving, customer care, and making a real difference every single day. If you're passionate about people and driven by excellence, your next career opportunity starts here.

Job Title: Customer Service Representative
Location: Lynnwood, WA
Shift: Monday - Friday, 8:30 AM to 5:00 PM
Pay: $20 - $30/hr (DOE)
Benefits: Enjoy comprehensive benefits including medical, dental, and vision insurance fully covered by the employer, a 401K plan with up to a 4% employer match, as well as paid holidays, vacation, and sick leave.
Job Type: Full-time

Position Overview:
As a Customer Service Representative, you will be the first line of support and communication for our valued customers. You'll handle inquiries, process orders, provide service updates, and ensure that each customer interaction reflects the highest standards of care. In this dynamic role, you will communicate via phone, email, and chat, manage service tickets, process returns, and collaborate across departments to ensure customer satisfaction. Your contributions will directly influence customer loyalty and company success.

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