Job Description
Job DescriptionHVAC Operations Manager (Division Leader)
New Carlisle / Huber Heights, OH
Compensation: $80,000 - $95,000 Base + Divisional Profit Share
Target Total Compensation: $100,000 - $120,000+ for a strong performer
About the Opportunity
We are seeking an experienced HVAC Operations Manager to lead and scale a residential and light commercial division.
This is a true leadership role with full responsibility for day-to-day operational performance across service, maintenance, and install operations. This position is designed for someone who wants to own outcomes, drive performance, and build a disciplined, profitable division - not just manage a schedule.
You will be accountable for operational standards, financial performance, technician development, and long-term divisional growth.
What You'll OwnOperational Leadership
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Lead and develop a growing team of HVAC technicians
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Drive productivity, accountability, and professionalism in the field
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Improve scheduling efficiency and reduce callbacks
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Elevate workmanship standards and customer experience
Service & Install Performance
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Oversee residential service and replacement operations
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Improve install quality, labor efficiency, and gross margins
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Increase close rates and average ticket performance
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Coordinate light commercial and rooftop work
Financial Accountability
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Own divisional revenue and profitability
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Monitor job costing, labor efficiency, and margin performance
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Identify operational gaps and implement improvement strategies
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Contribute to pricing discipline and operational systems
Team Development
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Recruit, onboard, and mentor technicians
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Conduct performance reviews and coaching conversations
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Build a performance-driven, accountable culture
What We're Looking For
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7+ years of HVAC experience (strong service and install background required)
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Demonstrated leadership experience with technicians
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Strong diagnostic credibility and technical respect in the field
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Understanding of residential replacement sales and margin fundamentals