Job Description
Job Description
We are looking for an organized and detail-oriented Receptionist on a contract basis in Lancaster, Pennsylvania. In this role, you will serve as the first point of contact for visitors, ensuring a welcoming and efficient reception experience. This position also involves a variety of administrative and clerical tasks to support daily office operations.
Responsibilities:
• Greet and assist visitors, determining their needs and directing them to the appropriate department or staff member.
• Manage incoming calls using a multi-line phone system, ensuring prompt and courteous communication.
• Perform data entry tasks and handle clerical duties such as filing, processing mail, and managing correspondence.
• Schedule appointments, coordinate meetings, and reserve conference rooms as required.
• Maintain accurate and accessible records of office operations and resources.
• Address minor issues or complaints, escalating complex concerns to the appropriate personnel.
• Keep the reception area tidy, organized, and stocked with necessary materials like brochures and forms.
• Previous experience as a receptionist or in a similar front-desk role.
• Proficiency in managing multi-line phone systems and handling inbound calls.
• Strong organizational skills with attention to detail, particularly in data entry and record keeping.
• Excellent communication skills, both written and verbal, with a detail-oriented approach.
• Ability to multitask effectively while maintaining a high level of accuracy.
• Familiarity with clerical duties such as scheduling, correspondence, and filing.
• Capable of addressing customer concerns and resolving minor issues promptly.