Plastic Surgery Sales Consultant (High-Ticket, Luxury Medical)
Job Description
The Maercks Institute
The Maercks Institute is one of the most distinctive facial plastic surgery practices in the world, attracting patients globally for natural, deep-plane facial rejuvenation. We are seeking a high-performing sales professional to guide prospective patients from first contact through consultation and surgery scheduling.
This is not a front-desk or administrative role.
This is a high-ownership, high-accountability sales position working directly with patients seeking $30,000–$120,000+ facial procedures.
Who this role is for:
You are calm, articulate, decisive, and comfortable guiding affluent patients through meaningful, high-trust decisions. You understand that speed, clarity, and confidence are forms of respect.
You are energized by:
- Speaking with motivated patients
- Qualifying timelines and budgets
- Educating before objections arise
- Booking consultations and surgeries
- Being measured by results not activity
Key Responsibilities
- Respond to all new leads within 5 minutes
- Conduct phone and video qualification calls
- Educate patients on: advanced deep-plane facelift techniques, awake/local anesthesia surgery, natural, structural facial rejuvenation as well as certain body procedures
- Ability to qualify patient goals, timeline, budget and financing needs
- Schedule virtual consultations, in-person consultations, surgery dates
- Maintain accurate CRM documentation
- Take full ownership of assigned leads
Experience Required:
- High-ticket sales ($20k+ offers), preferred in medical, aesthetic, or luxury markets
- Experience speaking with affluent or international clientele
- Comfort discussing pricing early and confidently
- Proven ability to follow a structured sales process
Strong preference for backgrounds in:
- Plastic surgery or aesthetics
- Luxury medical sales
- High-end real estate or private aviation
- Remote high-ticket sales closing
Performance Metrics:
- Average response time under 5 minutes
- ≥80% lead contact rate
- ≥60% consult booking rate
- Consistent progression of leads through the pipeline
This is a performance-based role. Failure to meet metrics will result in termination.
Compensation
- Base salary + commission (uncapped)
- Bonuses tied to response time, bookings, and closed cases
Who this role not for:
- Not administrative
- Not hourly
- Not reactive
- Not suitable for someone uncomfortable with sales or accountability
How to apply:
Please email:
- Your resume
- A brief note describing your experience with high-ticket or luxury sales
- (Optional but encouraged) a short video introducing yourself to frontdesk@themaercksinstitute.com