Job Description
Job DescriptionSalary: Varies
Baker Valley Floors, A FloorWorks Group Company is a local Flooring Store located in Plymouth, NH. We provide the area with Flooring products and installation services.
The Salesperson is a valued member of our showroom team, responsible for engaging with customers, providing expert guidance on flooring products, and facilitating sales transactions. This role demands strong interpersonal skills, product knowledge, and a dedication to delivering exceptional customer service.
Key Responsibilities:
- Welcome customers to the showroom, actively engaging in conversations to understand their flooring needs and preferences.
- Demonstrate comprehensive knowledge of our flooring products, including features, benefits, and suitability for various applications.
- Guide customers through the selection process, offering personalized recommendations based on their preferences, budget, and project specifications.
- Provide transparent pricing information, including any promotions or discounts available.
- Assist customers in visualizing their flooring options by showcasing product samples and explaining installation techniques.
- Address customer inquiries promptly and professionally, ensuring their concerns or issues are resolved to their satisfaction.
- Process sales transactions efficiently using our sales systems, ensuring accuracy in pricing and inventory management.
- Maintain a clean, organized, and visually appealing showroom environment in collaboration with team members.
- Stay updated on industry trends, competitor offerings, and new product developments to effectively position our products in the market.
- Follow up with customers and leads to nurture relationships, address any outstanding questions, and facilitate the sales process.
- Actively seek out new leads and opportunities through networking, referrals, and other avenues to drive sales growth.
This job will require work on weekends. However, each employee still only works 5 days out of the week.
REQUIREMENTS
Minimum of 1 year of customer service
Excellent communication, customer service and leadership skills
Strong organizational and time management skills
Ability to work in a fast-paced environment
Ability to Learn a Large Product Catalog
Must be computer literate