Job Description
Job Description
Medical Receptionist – Busy Medical Practice
We are seeking an experienced, professional, and reliable Medical Receptionist to join our busy, large medical practice. This is a fast-paced role that requires excellent customer service skills, strong attention to detail, and the ability to multitask while providing exceptional patient care.
Essential Requirements:
- Previous medical reception experience is essential (applications without prior medical reception experience will not be considered).
- Excellent communication and interpersonal skills.
- Strong computer skills and the ability to learn practice management software.
- Exceptional organizational and time management abilities.
- Ability to work efficiently in a busy, high-volume environment.
- Professional presentation and a positive, team-focused attitude.
Key Responsibilities:
- Welcoming and assisting patients in a friendly and professional manner.
- Managing appointments and patient bookings.
- Answering and directing high volumes of phone calls.
- Processing patient registrations and maintaining accurate medical records.
- Handling billing, payments, and administrative duties.
- Liaising with doctors, nurses, and allied health professionals to ensure smooth daily operations.
We are looking for someone who is dependable, compassionate, and thrives in a busy team environment. The successful applicant will be able to remain calm under pressure while delivering outstanding customer service to our patients.
If you have proven experience as a medical receptionist and are looking to join a supportive, professional team, we would love to hear from you.