Hospitality Sales Administrative Assistant Charlotte Office

Job Description

Job Description

This opportunity is for our new PLI Sales office in Charlotte, NC. The Hospitality Sales Administrative Assistant’s primarily responsibility is to assist the Hospitality Sales Representatives manage and grow their client base in both the Asheville and Charlotte office.

Job Duties: Duties include performing various administrative tasks, placing orders, gathering information, and communicating with customers and various internal departments. The daily activities will include gathering required information and documents for submitting jobs, creating spreadsheets, and the preparation and mailing of sales literature. The position also requires taking an active role in maintaining positive customer relations.

Essential Job Functions

The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. It is not necessarily descriptive of any one position in the class. The omission of an essential function does not preclude management from assigning duties not listed herein if such functions are a logical assignment to the position.

• Placement of orders

• Gather and verify job information such as payment method, ship method, artwork, supplies, client accounting needs and delivery date

• Generate and maintain reports and data

• Send Thank You cards and tracking information to customer

• Assist supervisor and sales representatives with general customer service questions within department

• Assist with the preparation and mailing samples and answering incoming calls when all representatives in the department are completing other tasks and cannot answer the phone

• Assist other sales assistants as needed

• Working extensively with system to manage daily tasks, enter and update customer information as well as generating customer call sheet, compiling and managing design reports and requests

• Back-up the receptionist during breaks

• Safely perform physical demands as indicated below

• Perform these and other duties as assigned by supervisor or appropriate management personnel

Qualifications:

• 2 years related experience and/or training, or equivalent combination of education and experience

Education:

Associate Degree or 2 years related experience and/or training

Knowledge, Skills, Abilities:

• Excellent verbal and written communication skills

• Proficient in use of a personal computer including Microsoft office applications

• Ability to be a self-starter

• Ability to be organized and multi-task

• Must be able to work in a team environment

Physical Requirements and Work Environment:?
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

While performing the duties of this job, the employee is regularly required to:

• Sit, speak, hear and comprehend

• Stand; walk; use hands to finger, handle or feel; and reach with hands and arms on a daily basis

• Lift up to 50 pounds on a regular basis

• Specific vision abilities required by this job include the ability to adjust focus and see colors with acuity

This is a Non-Exempt Hourly on-site position in our Charlotte NC office. Office hours are 8:30 AM-5:00 PM.