Job Description
Job Description
???? We're Hiring: Front Office Lead ????
If you’re ready to lead with positivity, laugh a little (okay, a lot), and help patients feel truly cared for—we want to hear from YOU!
Are you a people-loving, super-organized go-getter who thrives in a fast-paced, patient-first environment? Do you love making someone’s day while keeping everything running like clockwork? Then we’d LOVE to meet you!
Who We Are:
Our vision is to be the best office in East Tennesse by being a warm, welcoming dental practice where smiles are contagious, and teamwork is everything. Our mission is to provide exceptional patient care by building relationships of trust and compassion—and that starts with the right person leading our team!
About the Position:
This is a 32–40 hour per week position with some flexibility based on your availability and our scheduling needs. We’re looking for someone who can commit to consistent weekly hours while helping keep our office running smoothly and joyfully. Our typical schedule runs Monday through Friday, with occasional early closures or extended lunch breaks (yes, we believe in work-life balance!).
You’ll be working closely with both our clinical and front office team— great communication, leadership, and a can-do attitude is key!
What You’ll Do:
As our Front office Lead, you’ll be the heart of our practice—keeping front office duties organized, patients happy, and our team supported. Your day-to-day might include:
Greeting patients with a smile and leading the front desk
Scheduling appointments & coordinating the daily flow
Communicating with patients about treatment plans and insurance communications
Overseeing billing, collections, and office systems
Tracking KPI’s and ensuring that our goals are on track
Ensure quality care and the safety of our team and patients
Supporting our amazing team and keeping the vibes high!
What We’re Looking For:
Previous dental office experience (preferably 3+ years)
A natural leader with a positive attitude and great energy
Excellent communication & multitasking skills
Detail-oriented, reliable, and proactive
Experience with Open Dental is a big plus!
Our Core values
Have integrity and do what is right
Have compassion and treat everyone the same
Always do your best and work as a team
Address problems and concerns with open and kind communication
Be open to change and be willing to learn and grow
Why Join Us?
Full-time position with competitive pay
Friendly, upbeat team culture
Dental Benefits
Paid time off + holidays
Opportunities for growth and continuing education
???? Apply today and let’s make smiles happen together!
Skills:
- Open Dental
Benefits:
- Dental
- 401k
- PTO