Job Description
Job Description
Job Title: Receptionist
Summary/Objective: We are seeking a professional and friendly receptionist to manage our front desk and perform a variety of administrative tasks. As the first point of contact at Temo, the ideal candidate will have excellent communication skills, a positive attitude, and the ability to multitask.
Work Schedule: Full-time onsite position in Clinton Township, MI, Monday through Friday 8 am to 5 pm.
FLSA Classification: Nonexempt
Reports to: Customer Service Manager (with occasional assignments from the CFO)
Essential Functions/Responsibilities:
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Provide excellent customer service to both staff members and external customers.
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Greet customers and visitors with tact, courtesy, and professionalism.
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Answer customer inquiries and perform follow-up, as needed.
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Receive and route incoming telephone calls and e-mails.
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Take messages and ensure delivery to appropriate individuals or departments.
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Follow-up on issues and requests.
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Handle incoming and outgoing mail and deliveries
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Learn and maintain understanding of TEMO products, services, and organizational structure.
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Enter and verify quotes in ERP (Epicor) system.
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Complete various administrative tasks including data input, scanning, and copying documents, and file maintenance.
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Maintain a reception area of cleanliness and organization
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Performs other tasks, as assigned.
Required Qualifications:
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High School diploma or GED required.
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A minimum of one year office/administrative work experience or equivalent experience and education.
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Proficiency in Microsoft Office Suite (Word, Excel, Outlook, Teams)
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Ability to be resourceful and proactive when issues arise
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Professional appearance and attitude
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Strong customer service skills.
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Superior verbal and interpersonal communications skills
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Excellent organizational skills and attention to detail.
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Ability to manage several priorities and projects.
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Experience with multi-line phone systems
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Basic math skills.
Preferred Qualifications:
Physical Demands:
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Work with hands and fingers daily on keyboard.
Work Environment:
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Position is indoors; extended periods working on a personal computer.
Travel:
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None
Note: this job description may not cover or contain a comprehensive listing of duties. Duties, responsibilities, and work schedules may be modified, added, or deleted at any time with or without notice.
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