Job Description
Job Description
William Raveis Real Estate, Mortgage & Insurance (WRRE) is the #1 family-owned real estate company in the Northeast and Florida. CEO William Raveis founded the luxury brokerage 50 years ago and has turned it into a real estate powerhouse with more than 4,400 talented sales associates across 140 offices. WRRE is the only privately held firm offering the most complete set of best-in-class services: from buying and selling with state-of-the-art marketing tools, to renovating and staging, to mortgage, insurance and closing services.
Summary:
This position provides administrative support to Sales Manager, Marketing Specialist, & Real Estate Agents.
Job Responsibilities:
Property Listings Management
- Work closely with Agents and MLS (Multiple Listing Services) in preparing listings to go live in MLS.
- Check compliance in MLS (NH & MA) per Listing contract prior to the listing going live (sqft. price, etc.)
- MLS Assistance & Status updating; Track status changes for listings, i.e. price reductions, extensions, withdrawals/cancellations and ensure that proper documentation of status changes is received.
- SkySlope (transaction management platform); Train agents on the platform and assist agents with entry as needed, or as directed by the Sales Manager. Audit MLS to SkySlope to ensure transactions have been uploaded/entered
- Weekly Friday communication to agents on their scheduled Closing Dates and collect updates.
- Communicate closely with on-site Transaction Coordinator for commission invoice needs.
- Back-up to the Transaction Coordinator for M&T check depositing and check printing.
- Order For Sale Sign installation & removal for every Listing. (Track non-MLS forms as needed)
- Review and enter showing instructions into the Showing Desk system.
New Agent Setup
- Print New Hire Packets for Sales Manager to have on hand.
- Upload new hire paperwork to KACE ticketing system.
- Update the KACE Agent Relations ‘New Hire’ onboarding ticket as items are completed for the new agent: office tour, MLS paperwork, obtain agent’s headshot & bio, ordering of biz card & signage.
- Update office roster, cell phone and address lists.
Additional Responsibilities:
- Receptionist Duties; answer phone and direct calls appropriately.
- Coordinate Floor Duty schedule using Google Docs.
- Coordinate weekly Broker Tour with NEAR board. (MLS cut off for BOH is each Wed.)
- Promote and assist with Sales Meetings and local events. Track company contests.
- Office A/P invoice processing via Concur platform.
- Conduct workshops or 1:1 Trainings as requested.
- Maintain and order office supplies.
- Troubleshoot printer issues. Copier toner supplies.
- Coordinate vendors: landscape, snow removal, annual inspections.
- Agent’s licensing compliance – update master book.
Marketing
- Support Marketing overflow, or back-up when the Marketing Specialist is out of office.
- Assist Sales Agents with projects and mailings.
- Social Media support for sales associates & office accounts.
- Maxa, print and digital mailing platform.
- Print property brochures.
Knowledge, Skills and Abilities:
- Experience in Real Estate office environment, with a solid understanding of MLS systems
- Proficiency in Microsoft 365 Suite
- Social media experience posting to Instagram and Facebook.
- Solid communication skills to handle email and phone business.
- Ability to prioritize; meeting shifting demands in a sales environment.
- Ability to work autonomously. Responsible for making decisions at the local office and communicating closely with management. The ability to stand by those decisions when given a task, and to drive involvement with the agents.
- Excellent written, editing and communication skills
- Typing accuracy and speed on computer.
- Strong customer service skills.
Physical Demands:
This position requires an individual to sit mostly at a desk, working on a computer. On occasion the position requires standing, reaching, bending, squatting and walking. The maximum requirement to lift is no more than 20 lbs.
Hours of work:
- Full-time - Mon-Fri. 9am-5pm... (8 hours per day)
Company DescriptionWilliam Raveis Real Estate: A multi-billion-dollar company for real estate, mortgage, and insurance and the nation’s #1 independent family-owned real estate brokerage in the Northeast and Florida according to Real Trends. CEO William Raveis founded the luxury brokerage 50 years ago and has turned it into a real estate powerhouse with more than 4,400 talented sales associates across 140+ offices. WRRE is the only privately held firm offering the most complete set of best-in-class services: from buying and selling with state-of-the-art marketing tools, to renovating and staging, to mortgage, insurance and closing services.
Company Description
William Raveis Real Estate: A multi-billion-dollar company for real estate, mortgage, and insurance and the nation’s #1 independent family-owned real estate brokerage in the Northeast and Florida according to Real Trends. CEO William Raveis founded the luxury brokerage 50 years ago and has turned it into a real estate powerhouse with more than 4,400 talented sales associates across 140+ offices. WRRE is the only privately held firm offering the most complete set of best-in-class services: from buying and selling with state-of-the-art marketing tools, to renovating and staging, to mortgage, insurance and closing services.