Job Description
Job Description
This is a part time position. Candidate will be expected to work 24 hours/week.
Position Summary
Reporting to the Director of Marketing and Outreach, the community healthcare worker is responsible for providing education and awareness to the public about OHI’s services and other specific health related programs. This is accomplished through attendance at community events, routine outreach presentations and utilizing established communication channels developed by the organization.
Responsibilities
- Serves as a bridge between community members and health systems including State departments and helps the community understand access to care and assist with making appointments for patients.
- Collaborates with support services including dietary, pharmacy, and behavioral health.
- Assists with daily updates related to OHI’s online presence and social media; including relevant trending topics, events, advocacy, etc. Using this information, the director of marketing will prepare content to be approved for social media pages.
- Participation with OHI held events, such as the Annual Fundraiser, National Health Center Week and seasonal events, as a promotion professional; arranging event materials, contacting participating organizations, assembling event sponsorships, etc.
- Maintains strong knowledge and training on outreach related topics: affordable care act (ACA), CHIP (children’s’ health insurance plan), board of social services (BOSS), women infant children (WIC), NJ reentry program, Medicaid, Medicare, eligibility and enrollment options, program specifications and conduct.
- Works collaboratively with multidisciplinary teams on OHI’s mobile medical unit.
- Advocates and provide COVID-19 testing and vaccinations.
- Maintains awareness of social determinants of health (SDOH) of patients, and any identified with an unmet need associated with a determinant of health will be provided with education or resource connection.
- Conduct public education activities and deliver culturally sensitive presentations to orient and familiarize community members of available, affordable health care options.
- Attend events, coordinated by the operations team, pertaining to outreach and community education with advancement of OHI awareness.
- Participate in outreach and in-reach activities to survey the community and help identify gaps where OHI can provide services.
- Regularly propose new events for the team to attend or host.
- Attend monthly meetings as needed and provide education for staff with questions about all outreach activities.
- Attend appropriate community or networking meetings as assigned to facilitate and gather information and increase effectiveness of OHI’s outreach programs.
- Act as a professional liaison for OHI when patients and the public approach or inquire about services; both within all Health Centers and when attending community events.
- Distribute OHI approved educational flyers/handouts through local health and human services networks and other community-based groups.
- Assist in developing health related materials for communication and advertising, to be approved by the marketing manager and CEO; to be distributed during community events and activities.
- Responsible for submitting monthly and quarterly outreach reports to document the progress and impact of their efforts.
- Assist Director of marketing with grant reporting. Reports may include details on the number of individuals reached, the types of services provided, and any challenges or successes encountered.
Education/Experience/Licensure
- Highschool diploma or equivalent is required.
- Associate degree in relevant field is preferred.
- One to three years of experience in an applicable health care setting is preferred.
- Must be flexible with schedule for events planned during nights and weekends.
- Must have reliable transportation.
- Must be willing to travel throughout Ocean/Monmouth counties.
- Maintains professional internal and external relationships that meet OHI’s core values.
- Must be a self-starter with acute attention to detail.
- Outstanding relationship building skills are required.
- Bi-lingual English/Spanish is preferred.
- Excellent organizational, verbal and written communication skills is required.
- Proficiency in Microsoft Office 365 is required.
Benefits
- Medical, Dental, Vision and Life Insurance
- Flexible Spending Accounts with Medical and Dependent Care
- Voluntary Life Insurance
- 401(k) Salary Deferral and Match
- Paid Time Off
- Paid Holidays
- Employee Assistance Program
- Employee Discounts
- Employee Referral Program