Patient Care Coordinator

Job Description

Job DescriptionBenefits:

• 401(k)
• Competitive salary
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

We are seeking a friendly, organized, and detail-oriented Medical Receptionist to join our physical therapy office located in Huntington, N.Y. You will be the first point of contact for our patients, you will play a vital role in creating a welcoming and efficient environment. Your responsibilities will include scheduling appointments, verifying insurance, handling patient inquiries, and supporting the clinical team with administrative tasks.

Duties:

• Greet patients warmly and check them in for appointments.
• Answer phone calls, respond to inquiries, and direct calls appropriately.
• Schedule, confirm, and reschedule patient appointments.
• Verify patient insurance information and process necessary paperwork.
• Collect co-pays, process payments, and maintain accurate billing records.
• Maintain patient records with confidentiality and accuracy.
• Assist with prior authorizations and insurance claims as needed.
• Ensure the waiting area and front desk are clean, organized, and stocked with necessary materials.
• Support the clinical team with administrative tasks as needed.

Requirements:

• High school diploma or equivalent required; additional education in medical administration is a plus.
• Previous experience in a medical office or physical therapy clinic preferred.
• Strong customer service and interpersonal skills.
• Proficiency in using electronic medical records (EMR) systems and Microsoft Office.
• Ability to multitask and work efficiently in a fast-paced environment.
• Knowledge of insurance verification and billing procedures is a plus.
• Excellent communication skills, both verbal and written.

Compensation:

• Starting salary is $17 per hour, based on experience and qualifications.

Benefits (if applicable):

• 401(k) retirement plan
• Competitive pay based on experience.
• Dental insurance
• Health insurance
• Paid time off and holidays
• Vision insurance