Job Description
Job DescriptionPosition Overview
We are looking for a Customer Service Agent to assist customers with inquiries, appointment scheduling, and service support. This position plays an important role in creating a positive and professional customer experience.
Key Responsibilities
- Respond to customer inquiries by phone, email, and in person
- Schedule consultations and follow-up appointments
- Maintain accurate customer records and documentation
- Coordinate communication between customers and internal teams
- Assist with general administrative support as needed
Qualifications
- Strong communication and interpersonal skills
- Professional and customer-focused attitude
- Strong organizational and multitasking abilities
- Previous customer service or administrative experience is preferred but not required