Customer Service Specialist

Job Description

Our client is seeking a Customer Service Specialist for a contract to hire opportunity in Scottsdale Arizona. This role is ideal for a high-energy, people-driven professional who is passionate about growth, connection, and delivering exceptional customer experiences in a fast-paced, personal development-focused environment.

Company Profile:

Professional Services

In buisness over 20 years

Customer Service Specialist Your Role:

This Customer Service Specialist role is focused on building relationships, fostering engagement, and ensuring customers feel supported, inspired, and accountable to their growth. The Customer Service Specialist will play a critical role in customer experience, community building, and ongoing enrollment support.

Serve as a primary Customer Service Specialist, delivering exceptional customer experience and engagement across programs and events

Support live courses, calls, and events by welcoming customers, setting the tone, and ensuring readiness and participation

Build and maintain strong, long-term customer relationships through consistent check-ins and accountability support

Engage customers through social media and internal platforms to strengthen community, momentum, and connection

Support growth initiatives by educating customers on continued development opportunities, referrals, and enrollment options

Track customer engagement, maintain accurate records, and participate in team planning and debrief sessions

Provide administrative and operational support to ensure seamless execution of customer-facing activities

Customer Service Specialist Background Profile:

2+ years of experience in a Customer Service Specialist, Customer Support, Customer Success, or client-facing role

Experience supporting live events, programs, or customer communities preferred

Strong communication skills with a warm, confident, and professional presence

High comfort level learning systems, databases, and internal processes

Features and Benefits while On Contract:

We go beyond the basic staffing agency offerings! You can see the extensive list of benefits on our website under the Candidate Benefits tab.

Features and Benefits of Client:

Paid time off and paid holidays

Medical Dental Vision

Career growth and advancement opportunities

Ongoing personal and professional development programs

A high energy, people centered work environment