Job Description
Job Description
Responsible for all facets of billing and accounts receivable management including charge entry, payment posting and adjustment, customer service and follow-up in accordance with practice protocol with an emphasis on maximizing customer satisfaction and company profitability.
ESSENTIAL FUNCTIONS:
• Accounts Receivable / Deposits
• Import driver conflicts (monitor conflicts regularly)
• Settle and verify salespeople’s hot shots (Blues)
• Verify ALL invoices in a route were delivered
• Assist Sales team with invoice research
• End of Day Processing
• Assist with maintenance of outstanding AR
• Check in Driver Deposit Bags & verify checks are correct
• Verify receiving report and invoices match
• Verify all invoices that need stamps and signatures match the account listed
• Email Salesman, DMs, driver managers and AR manager about checks that are short
• Email Salesman, DMs, driver managers with all other check issues
• Work with Driver Manager to rectify mistakes the Drivers need to correct
• Communicate with Salesman to rectify return issues
• Assist Drivers with Invoice Questions
• Check and money order deposit and reconciliation
• Returned product reconciliation
• Work with District Managers, Account Managers and drivers to adjust invoices that are out for delivery with price issues.
• Review invoices for billing mistakes
• Verify credits issued for errors
• Screen shot orders and email to sales as requested
• Reprint invoices (settled) for accounts that have lost their copy
• Research checks and invoices that are questioned
• Track driver check issues and missing invoices
• Decide on a case-by-case basis dollars acceptable to add or subtract from an invoice
• Keep driver and salespeople folders clean and up to date
• Scan vendor receiving reports and send them to the appropriate person
• Email military invoices to the appropriate person
• Settle billbacks and write-offs as directed
• Create return invoices for products not received but bill to accounts
• Other duties as needed
MINIMUM REQUIREMENTS:
Education: High school diploma or equivalent experience
Experience: 2 years accounting experience in an office setting.
Skills/Qualifications: • Excellent written and verbal communication skills
• Ability to multi-task and excellent time management skills
• Microsoft Office proficiency